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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 11,218 reviews
  • Rated 4 out of 5 stars

    does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program does what it is supposed to do. I hate having to renew each year, but it is what it is.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey LB,

      If you want Office without the renewal fee, check out our Office 2019 packages. No matter which one you choose, you'll only pay once for the software. Best Buy carries all our Office 2019 options also!

      Let us know if you need any additional help!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    The whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the whole family to enjoy all the great features and programs that Microsoft has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comprehensive program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bery comprehensive, covers all of the requirements necessary to perform my business needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very easy to install. I am only giving 4 stars because you have to renew your membership every year, $60!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great office program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use office program, nice that up to six computers can use the same program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love office 365. It was easy to download on all computers. It is making school so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great package to get for any student or beginner especially at a great price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Stephen,

      Thanks for leaving a review! If you're looking for a resource for students so they can easily navigate and use Office, we suggest checking out our Student Resources page: https://www.microsoft.com/en-us/education/students/resources/default.aspx

      Cheers to your productivity!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Used for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to be able to use for more then one computer so this worked perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft continues to push forward to the expense of it's customers. Difficult and confusing for the average user. Hard not to recommend since they leave you no choice..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have prev used this product before and will continue to use this product. its a must have for all computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product which I was using for several years. This new update is very helpful and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and I use it to help run my business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats Microsoft Office. The best in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this program for my new laptop and use Word and Excel mostly on it. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to make notes, essays, and anything else I might need it for for school work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    MMiller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has always made it hard to sign in, requiring passwords.... etc. You never know if you already have a subscription. My friends and I hate this about Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great value. Up to 5 computers how can you go wrong. Very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multi user household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud storage for each user is great. Also better deal than buying individual licenses for me office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good home and office subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had the chance yet to use office 365 but I was able to download it on 2 of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it can be used in six devices and that it automatically updates

    I would recommend this to a friend