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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 11,219 reviews
  • Rated 4 out of 5 stars

    Different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different but great ... Word & Excel! I really prefer purchasing software vs "renting" it for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using excel and this is a great price for the program with more than 1 user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its great just what i needed for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great just in time for my college paper,whitch I got an A on.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply nothing better for home or office programs has ever been offered. Easy to setup, learn and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems at all with anything from purchase to download very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to keep your Office up to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for keeping 5 computers and 5 tablets and phones up to date with the latest Office apps.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    microsoft family plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to add family members. Very inconvinient

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rrealy happy ,good attention ,good products and profesional team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have installed on two computers and it has been simple to do, seems to work just like the disk version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great because now my kids are learning how to use office on their laptops too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office continues to perform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painless to download, operates as advertised. Still the gold standard for productivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discounted with computer purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this for my job and I love that i got it at a discount when I purchased a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product and it work just fine with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not run our business without thus product. Thank you Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and renew Office subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription very easy to use and renewal. Love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our family of 5 and cheaper than the subscription based model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing I am not satisfied with is there is not a converter for Microsoft works documents I have had to retype all my daily forms very time consuming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it for my higschooler.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great programs for my son who is in High School. The programs are easy to understand. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm too old for this stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care much for a product that charges every year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    6 installations with one payment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of us have more computers than people in our homes. Old laptops are good for travel and banging around. Desktops, Macs and PCs. You gotta have Office on all of them, or one day you won't have what you need, when you need it. 6 installations will take care of my needs; probably yours as well. Yes, I know it is a subscription, but the price is right.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We wanted to jump in and clarify that you are able to install Office 365 Home on as many devices as you need. You can also share the subscription with up to 5 other people. Each of which will receive all the benefits of Office 365, including the ability to install on as many devices as the need.

      You can learn more about sharing your subscription here: https://aka.ms/AA4rino.

      Have a great one,

      Nelson
      Office Customer Care Microsoft