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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 11,219 reviews
  • Rated 5 out of 5 stars

    Great programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programs are easy to use, and allow me to complete all work I need done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is really nice to have for every user. Key worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value for families or people with more than one computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is always good and was easy install and is a must have for any use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Office a lot so this resolves all my problems regarding word processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good produc and value for the money. This is a wise decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mulitple users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install on multiple systems both Apple and Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old version of office with this. Installation was easy and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this software It keep my finance and documents on the run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really needed to update all my laptops. software is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good improved versions of PowerPoint and Excell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PowerPoint and Excel are easier to use once you get used to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is mandatory for working in all the traditional documents Excel, word, PowerPoint, access. Outlook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they made the office with word, etc. for ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of my purchase was the word, outlook, excel and PowerPoint. I use it daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install in computers!!! Just needs work on how fast lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and I. I work with Microsoft office a lot so, my husband installed it in his computer and when I try to do the same on mine, I couldn’t cause the number of reference it was already used. After a couple of research videos on YouTube I realized My husband needed to share it with me through his account. Finally, I could download it in my computer haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy for home schooling. We currently have it on 2 devices. No complaints!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Was Great, but Billing was Inept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent more than a week trying to do the right thing regarding paying my bill, but Billing couldn't help because of a problem with the installation, or so they told me. Eventually, I was directed to the Geek Squad online folks, and they were very friendly and easy to understand. Eventually I was directed back to Billing because, in reality it turns out it was a Billing issue after all. After several attempts to get this rectified with billing, I was again redirected to the Geek Squad, and this time I was greeted by an agent that walked me through the process of a three-way call with Billing to help Billing understand why it was a Billing issue and not a technical issue. Ultimately, the Geek Squad agent and I were given a "solution" to the problem, which ultimately still did not give me a solution. Finally, I figured out a way to fix the problem on my own through a salesperson in the store. I literally wasted hours and hours on the phone and online trying to do something that ultimately turned out to be something simple due to my own out-of-the-box thinking.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that in the end everything worked out. We'd love to hear how you are liking Office 365 Home. If you want to leave feedback you can here: https://aka.ms/AA4rinb.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PRODUCT WAS EASY TO LOAD AND TO USE. I WOULD RECOMEND THE PRODUCT TO ANYONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't function without it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I love it as much as I need it LOL. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Office package. Easy to install and easy to stay subscribed

    I would recommend this to a friend