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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 11,219 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a bundle and value was good for 6 people to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on laptop with ease and i use it everyday for school and work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to install ..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price since can be used by several users on different computers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outlook Buggy but Rest Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great getting the 1TB OneDrive space and having all the software on both computer and smartphone. Both my wife and I had issues with Outlook and had to call for support. But after spending hours on it, we think we are OK. Also, a recent update seems to have solved one of our serious problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The New Alexa Gen 4 offers wonderful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound of the new Alexa Gen. 4 is wonderful. Much better than the original Alexa and the Dot. When one positions the new Alexas all over the house, the ambient music, whether rock or classical, is beautiful to listen to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money, couldn't use from the day I bought

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my purchase of my new laptop. Brought the laptop to Geek Squad to have it set up and to have the antivirus and Microsoft software installed. Said they couldn't install the Microsoft software, I had to do it myself. They emailed instructions, and I followed them to the letter. Would not install on my device, said it was already in use? Have not been able to use it, even after I brought it back to Geek Squad to try to fix this issue and they couldn't fix it either. Waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product with so many uses. Can't live without it on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item because I knew that I could use it on all the devices I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for home or office. Easy install and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so that everyone in my family could have Office. Easy installation online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for you pc its highly recommended in the store when you buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Office because it is user friendly and doesn't change too much from year to year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A handy piece of software and easy to use. Got to keep bill in the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its Office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what else to say besides it is Microsoft Office. You should know what is before you buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the office package. Was a little different to get used to at first but very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for anyone with a computer that uses it for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this especially Word and have learned to use Excel too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Served its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it lasted longer than one year. These items are so unreasinably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to have, no issues with it and good to have

    I would recommend this to a friend