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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 11,219 reviews
  • Rated 5 out of 5 stars

    Love these programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of these programs. Easy to use and enough for 6 users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for office365!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the multiple unit license and it is a great deal. After all, it is Office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a satisfied customer. No issue with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on Microsoft home office with purchase of compute

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    How do you get this ???????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what ever reason I cant get this MS 365 to down load on any device. It’s driving me crazy. Also, I have bought quite a few devices lately and they all came with this service and none of them are working !!!!!!! Trying to get a real person on the phone during this coronavirus is next to impossible !! Ill keep trying. What else can I do ??

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We would love to help you figure out what might be causing this. We'll need more information so please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Does what you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for school and it's perfect since I have multiple computers at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. No surprises. Solid value. Works properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy to share with others, easy to install, work on any pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is your typically good Microsoft program. Easy to install. I have had 365 for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value - this gets most of my family access to OneDrive and the Office suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can buy online, quickly & start using in a matter of minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    typical Microsoft worked great with the new laptop sucked trying to get to work with Microsoft 7 as usual no service no support no knowledge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good use for multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, easy to use and download, good use for an office setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to get office for the family and if you work in a Mac and Windows world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is familiar with office. Very easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 makes it easy to create and access my files from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important to have for computers. Easy to install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and only took a few minutes. a+ Rating!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free like beer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, it's a great value when the cost of cloud storage is about the same as the cost of the sub. Everyone needs Office. And this works across platforms. Just don't forget to cancel the autorenew if you don't want to get stuck with a big bill in three months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to a home office!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable; easy to use and best bang for your buck!

    I would recommend this to a friend