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Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 11,213 reviews
  • Rated 5 out of 5 stars

    New MacBook Air 15” M4 with Microsoft 365!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a great price with my membership. My wife will make good use of it and she is very excited about her new birthday present. she also got the MacBook 25” with new M4 chip. She is very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Annual Renewal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 Family software from Bestbuy and the entire process from purchase to installation was completed with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 5 laptops and this was a perfect addition. Now, what else do I need??

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. It should be a little less pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family installation made easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate I spoke to in the store was very knowledgeable and answer all my questions. The email follow up that Best Buy sent out with a video link was very helpful too. The installation was easy thanks to the great help. Glad we purchased the program at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use Microsoft Office for years! I’m on a trip and needed it in my new computer! Went to Best Buy and I’m always greeted by a nice, knowledgeable sales person! It was easy to download and works like a charm!!❤️

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to have you as a long-time user, and are excited to be your go-to solution! Your new Microsoft 365 Family subscription features the latest version of our most-loved applications, and we're thrilled you've found it to host the reliable functionality you were looking for. Thank you for sharing your experience! We appreciate it, and are glad you're pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Decent program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On certain 365 apps my computers ask me to purchase a subsciption which I already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much a great buy for all my office needs, and personal needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this versus purchasing out right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the updated software as it comes out and the use of the One drive. Works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as we have purchased this before and the whole family can use word or excel and one drive. And Noah from geeks squad loaded it onto my wife new computer for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, and used on all my Mac devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office package you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to access Desktop Word. So this is exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great suggestion by sales person. We have several computers that all needed MS365.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenience is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have the same product over all 5 computers at work instead of different versions on each on is probably the only real benefit here. Outlook is having problems with windows 10, which is ridiculous, and excel has a weird lag to it when you switch cells. I think they were going for a style there but it just comes off as sluggish. FAIL Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE WHEN I PURCHASED IN MY BUNDLE PACKAGE. I CAN USE ON MULTIPLE COMPUTERS AT NO EXTRA COST

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft family subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , very helpful for my job and my personal projects. Very pleased with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to purchase Microsoft 365 through Best Buy. Very easy to install and share!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made my computers and devices work well...............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great plan, I was able to use this program to graduate from college math courses. Power point and Excel are so easy to work. Best Buy staff great and so helpful every time I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is going to Monthly Payments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 users for one monthly fee. Not bad, I use all 5 so its worth it. Always up to date.

    I would recommend this to a friend