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Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 11,213 reviews
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great thing to have especially for business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, definitely recommend this product, easy to use, needed as a student, it basically speaks for itself. I like that they have the option for family use, it comes in handy when you have more then one child in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 well worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can share files between devices, which makes it easier than having to download them on a thumb drive and load it on to another, over and over. Well worth the subscription by having a constantly updated program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not really “family” more multi device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the application itself. The only thing I don’t like, is that even though this is a family plan, each person has to register with the purchaser’s credentials. That’s not right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily and I get updates all the time of the most current products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multi comp homes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works well for our home. We have 3 laptops and being able to jump on any one of them and have my work follow me is a huge ease of use for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The classic is back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter's computer, my PC and my wife's I-pad. Works great with easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 was very easy to install and I like the continued updates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on my Mac and it works perfectly fine. It was easy to install too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. The price was reasonable and it was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great progrom for using and learning Word and Excel, very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besto office option Good stirage and app 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with Geeky Squad .. Dave was so amazing when I was having a computer issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and can be shared with the family.we can have up to date products every year without problems. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Microsoft 365 Family. Working on getting it installed on all the required systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Office Suite going back to versions 1.0 of Word and Excel, so over 20 years. I stopped when I retired and tried Open Office. At first I like OO but then experienced frequent crashes on its spreadsheet program then had a database crash. I was only able to recover the database by having a OO programmer surgically repair it. So I decided that MS Office is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has always been a great product & continues to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, so no surprises or unmet expectations on the product itself, however... the three extra months of subscription we thought we were getting, we will not because of the fine print. We relied on the Best Buy employee's word that we would get 3 months extra subscription without actually reading the card. Also, it took a while (weeks) to figure out how to get this new subscription to override our old academic licenses, which was the whole reason that we bought it in the first place. I appreciate the complete lack of excess resources used in the product's physical packaging, however some actual installation instructions of value would have been appreciated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I think this is for a computer we bought two Chris

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this computer that we purchased two Christmases ago and we have not used it yet. I thought I asked and paid for Best Buy to load it for me and show me how to get into it and they did not but my life is had a rough year last year and here I still sit not using it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    College must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with my college classes and easy to use.

    I would recommend this to a friend