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Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 11,213 reviews
  • Rated 4 out of 5 stars

    Install Challenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some difficulty installing Microsoft 365 on a couple of the family computers. I am not sure why it is that some installs went very smoothly, and others not. Microsoft 365 is an Excellent Product once it is installed and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microst 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was so helpful in helping me renew my Microsoft 365 when the time came. I didnt have to go into the store, they sent everything right to my email since i needed it right away. Awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by the ease of setup, value for the money, and auto updating of the software. The ability to install on multiple devices and use the cloud to access your documents from anywhere is well worth the cost by itself. The Best Buy staff was extremely helpful and had the answers to all my questions during the purchase process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, was delivered relatively quickly digitally. Easy to install and I was using the Word program right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my office, it worked great with easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks like normal office products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I had Office 2013 on my old laptop I needed to update my wife's system and have full capability on my iPad. So far I have installed on my new SurfacePro3 and it works well there. One small glitch installing when activating it but got it working and no problems since. Will add to this after installing on my wife's system and iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I am looking forward to using it after Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software with 6Tb storage with automatic backup of all files and whatever you need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle deal.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in a bundle deal! Very convenient for myself and daughter who doesn't live with me and we have multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for families with kids!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease at which we can use Microsoft 365 on all our devices as a family! This is so great...especially if you have school-age kids that have to use a computer at home too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high TB availability for oneDrive storage is helpful and as always Word is a staple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 1tb per person and the ability to have the Office family of programs available on all devices. And I will always be current!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is a great investment. It provided piece of mind and protection when using our computers at home or out of office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for up to 6 people on the same plan. Microsoft has the complete package and it is convenient to be able to have at least the 3 major items necessary for every task from writing a document to completing a presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent up to date programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to navigate. Kept up to date. great new features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install all programs performed well with no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What You Expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you expect with Office 365. I’m able to use it on my desktop, laptop and iPad. Only disappointment is that I haven’t figured out how I can get my contacts and calendar shared between devices. I’m sure there is a way, but not easy to determine through Office Support. I’ll do more research when I get the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with Samsung SSD purchase...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already a 365 subscriber prior to the complimentary offer after Samsung SSD purchase. Miss the once and done purchase vs subscription base, but everything is subscription base these days for companies to have automatic revenue streams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, what more needs to be said. It is the computing standard for office type software. The installation was very smooth and the issuing of additional license was very easy. Once a license has been issued you can see when the software was installed and by whom, making managing those license much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Office Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend spending a little extra for the Microsoft Office 365 so that each year you can renew your subscription with updates installed. I've had my laptop for about 2 months and still learning new ways to create documents and excel spreadsheets.

    I would recommend this to a friend