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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11168 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 11,168 reviews
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for family to use. Even ifbit has ro be re bought every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by the ease of setup, value for the money, and auto updating of the software. The ability to install on multiple devices and use the cloud to access your documents from anywhere is well worth the cost by itself. The Best Buy staff was extremely helpful and had the answers to all my questions during the purchase process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks like normal office products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I had Office 2013 on my old laptop I needed to update my wife's system and have full capability on my iPad. So far I have installed on my new SurfacePro3 and it works well there. One small glitch installing when activating it but got it working and no problems since. Will add to this after installing on my wife's system and iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to share and set it up this product ! My family and myself are using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my office, it worked great with easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed tools.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must for what I do. I am very well pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family subscription allows us to install the product on each of our devices in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OneDrive Great Deal with Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for software for many users and OneDrive storage works well on the HP and iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for myself and then one for a family member, great choice with Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What You Expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you expect with Office 365. I’m able to use it on my desktop, laptop and iPad. Only disappointment is that I haven’t figured out how I can get my contacts and calendar shared between devices. I’m sure there is a way, but not easy to determine through Office Support. I’ll do more research when I get the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent up to date programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to navigate. Kept up to date. great new features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft 365 for my household up to 6 people. I have not used it yet, but another house member have created documents and found it very easy to install and use. The only thing I dislike is that it have to be renewed each year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install all programs performed well with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for five computers so not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel is the best software ever written in my opinion hence the 5 stars. Otherwise, it works, what else is there to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set for my nieces. Who's a junior and sophomore in college and they love it. They love having the access to all the different .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dragged my feet on going to 365 but now that I have it I am very pleased with its speed and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Share!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to allow my older kids to use this package to learn the professional suites they will be using soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, what more needs to be said. It is the computing standard for office type software. The installation was very smooth and the issuing of additional license was very easy. Once a license has been issued you can see when the software was installed and by whom, making managing those license much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Office Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend spending a little extra for the Microsoft Office 365 so that each year you can renew your subscription with updates installed. I've had my laptop for about 2 months and still learning new ways to create documents and excel spreadsheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service and products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and the Best Buy Team Tech and sales folks in store - The service was white glove! The team helped identify the challenge and offered ideal products to correct the challenges presented.

    I would recommend this to a friend
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