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Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 11,213 reviews
  • Rated 5 out of 5 stars

    So far I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been lugging USB files back and forth for years. Now with Office 365 I just open a file on my PC at work or my Mac at home and it's all there as I left it. Don't worry if I'm on the latest version. Great. Not a power user so that's why I can't give details like some users can...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent produce and reasonably priced. I love it and it works for both personal and business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These programs are so easy to use, and have helped me immensely with setting up my online classes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install e share

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this combo family for Microsoft 365, easy to install e share with your family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don’t like that you can’t purchase a disc and install these on your computer anymore I do find it easier to download it automatically from the website. It’s also great because it can be installed on multiple devices. I even installed it on my iPhone and iPad, in addition to my computer. So that kind of makes up for it. I’m not a major fan of having to pay a yearly subscription after purchase but what can you do? Nevertheless it’s the same great product it’s always been and worthwhile having on all of your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Variety Program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new computer and needed programs to do some documents and grafts. I used this program to produce letters and reply to business transactions. A must have with a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for anyone who has a computer wants to do any type of writing, or anything to do with documents or your business very easy to learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mimi’s projects

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download on all devices. My daughter was also excited she was able to download it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft through Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this discounted , installation was seamless and easy to share with family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything we need for the whole family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my family. Three users with varying needs and skills with Microsoft products. Easy to install and set up, especially already having Microsoft accounts. Great organizational suite and I use for college as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cheryl,

      Thanks for sharing your experience with Microsoft 365 Family! We're so glad it's meeting everyone in your families various needs.

      Have a wonderful day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software bundle. Mainly use Word and Excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed tools.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must for what I do. I am very well pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heavily discounted with computer purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Including 1TB and Co Pilot (ChatGPT) for the purchaser in the price more than covers the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great value for multiple machines.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Excel. It's Word. It's what you expect and need if you are doing basic office work on your computer. I've started using OneNote, which I never even realized existed, and it's pretty good, too. I'm a traditionalist and like my files orderly and accessible on my HD, BUT (oh, the irony) my favorite thing about this product is the ENORMOUS space available with their OneDrive cloud storage. It makes files/videos/pics accessible over all my devices with great convenience. It may be good enough for me to embrace modern technology to its fullest, FINALLY. I can work on projects wherever I may happen to be seamlessly. I'm not a huge fan of the subscription model, but ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have no title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already purchaed this online. Still getting used to it and trying to figure out how to put it on my other divices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Family Microsoft 365 Package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome family package that allows me to log in on several devices in order to continue working when and where I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 best platform !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall, across-the-board experience using Microsoft 365 has been profitable and extremely good for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 -Breakthrough Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a breakthrough service. You get everything you need for the whole house for a fraction of old way of implementing their software. Delighted with the Microsoft 365 purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and reasonable price for up to 6 people. Would buy again.

    I would recommend this to a friend