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Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 11,213 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and reasonable price for up to 6 people. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. My whole family can enjoy the benefits of Office365 including tge security features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family was exactly as described and was precisely what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable for my book-writing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife accidentally purchased this when we bought a new computer not knowing I already have a subscription. I went through a bit of a hassle canceling the order but it was done. I renew this each November and it is a must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works well. Converted from desktop version, looking forward to have other family members utilize it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Golden.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. I Love the price and the number of office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP the best product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the laptop. It's quick, nice touch screen this was a great purchase for the price. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 - be sure to follow-up with your order!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has long been the standard for office productivity. My subscription took too many steps to activate. I ordered, had to wait for a special email that never came. I called Best Buy and was given a code. The wrong code. A week later, I received a text message reminding me to install my software. That was actually funny since I had been trying to get the code for over a week. The new code was similar to the initial one, but a few characters were different. It's all sorted out now and I'm back in business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop came with windows 11 pre installed, very easy to buy online from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life very easy. I love being able to edit my documents

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent price but it's yearly subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only rating it 3 stars because I have to pay a yearly subscription. It's lame that Microsoft is doing this. I guess it's ok because they give you 1TB of cloud space for each user. Other than that, it works great for the program's that's included.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello AbbySeth, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great so far. My wife needed it more than I did but it seems that I use it more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Evolutionary change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated but familiar. I still find Office more versatile than the Apple Pages and Numbers product for my work. The exception is PowerPoint which still is nowhere as intuitive or polished as Apple Keynote. The layout is a bit more Microsoft than Apple now, but the functionality of the programs outweighs this negative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust Best Buy Tech Experts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative listened to what I wanted in office and pointed me to the best product for me. Now that I have used the product... it IS exactly what I was looking for. I almost bought the wrong product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft Office 365 at Best Buy after seeing it at the Microsoft Store so that I could get Reward Zone Points. One Drive that is feature of Ofice 365 is great to start something on the computer and then edit on your tablet and then go back to it on your computer with ease. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software package for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You reaaly have no choice but to get this. O364 family is perfect for us. Everything we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    up to date expanding new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OFFICE 365 is my preferred choice it is always updated and fully functional office addition. New and expanded functions help keep everything current and accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, amazing experience in the store. Will recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for everything you get. Especially with the family plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was tied to a laptop purchase for my college student and a must have.

    I would recommend this to a friend