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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 11,214 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and easy to navigate through through it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping-up-to-date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than purchasing the stand alone version....which can go out of support , it is great to alway run the most versions of software. Kept up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would probably not buy again in this format

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to install on all our devices, so no issues there. What I don't like is that you use the initial code once, and then every other device is tied to the user who installed it the first time. So all my applications have my wife's name at the top. No big deal I suppose, but annoying. In hindsight, I think I would have spent the money to buy one subscription for each device - I think the yearly renewal will be more expensive over time as we only installed it on 2 devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that my entire family was able to use this family feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to use the 365 on all my devices without trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Been using for a long time! Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional. Wish I would have purchased individual and not family....only using on one computer.....other family members have their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About time Microsoft came up with a plan like this. Geek Squad installed on my new computers. I love Geek Squad, and please don't close this store!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation and setup. Recurring subscription ensures continuity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very useful and affordable price. the best thing is its good for 6 users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to buy the old version of Office but the sales guy talked me into this one and I was able to use it on multiple computers which is just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase for my family PC's I have everade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have to do much to install it, just followed the steps I was prompted to in the e-mail I received and it all went smoothly. All the new programs are on my toolbar at the bottom of the screen for easy access . Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Beat the Totaltech Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this for up to 6 people is kind of a necessity for me and my family. I can't really review the utility of Microsoft Office - it's something that speaks for itself. For me, it's a matter of how I pay for it, and since I have a Totaltech membership, getting it here at a $20 discount makes sense. I was previously paying 99.99 a year directly through Microsoft, because I find this more than fair for what I get out of it and I am not trying to run into issues with grey market keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software has made it so easy for my rising 9th grader to learn how to properly use Office for her online computer applications class. Thanks BEST BUY!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great. It loaded on my computer and we were ready to go! It was super easy to share the link so my other users had access to the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy for non-IT gurus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an incredibly easy way to get the most current suite of MS Office tools on devices for my whole family--even those away at school. It was pretty intuitive to install w just a few steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for sharing with children away at college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE bought this so we could put it on all of our pc's. Our oldest is away at college. We were able to have him download it and use our key without us even having his computer in front of us. The software is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me with my work, resume editing , easy solving and editing programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. And you can use it for up to 6 people.

    I would recommend this to a friend