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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 11,214 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have product especially when going back to the workforce and can use these applications on to go or on your computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is supporting you in teh workforce.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    What Can I Say?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not do what I do on my laptop without Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a program to open files and print. Does everything I need. My 9 YOA even uses the program to do homework on. Simple to install even for people that are not computer smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy too use if you know power point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I could no longer get Microsoft 2010. My grand children have been using power point 2010 in school. They are able to use the 2013 power point without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, was emailed to me quickly. I love that I’m able to share it with my family or on several of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO COOL TO HAVE! AND ON ALL MY DEVICES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how microsoft finally made something I can use and on multiple devices without having to buy it every-time there is a new version and on all my devices. Talk about convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the lates things I need and even things I never use It’s user friendly too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was easy to install. After you put in your license number, it literally walks you through the installation process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 Microsoft family

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we cant figure out how to add to the all 5 computers A bit frustrating But I'm glad I now have this back on mine as I use Excel alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was great, but I realized that I didn't get the product back. To install on my grand daughters computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy process and good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the family subscription and I was surprised at how easy it was to get my programs running again. I would recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Debbie,

      Thanks for sharing your experience. We're happy to hear that it was easy to get everything running.

      Have a great day,

      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase to use on my laptop with my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    if i purchased this it was not intentional

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have office 365 already so i'm going to double check and make sure i didn't also pay for microsoft 365 family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for the Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for the value and covers the whole family. It was easy to download and setup on the laptops and computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad to hear that you are liking the value of Microsoft 365 Family.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office for home is the best you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good great and the remaining and all the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I need. Decided to buy the pack that enabled me to protect other products that I own my I my iPad and other computers in our household works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bit the bullet and bought Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't a huge fan of software as a service for the primary reason that I could normally get 3-5 years out of a single evolution of office. However, the flexibility of being able to move between devices and have full office products on my phone and tablet made this worth a try. OneNote is good for staying organized also. Right now I'm enjoying, but we'll see next year when its time to renew at full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Package

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is much better and friendly for users like me. My whole family shares one product. Its a family package

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for kids laptop, so far no issues was easy to load onto computer

    I would recommend this to a friend