Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 11,214 reviews
  • Rated 4 out of 5 stars

    Necessary Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if there's a need to review Microsoft office, because it is almost considered a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for file sharing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for being able to work onfiles on my home desktop and then on my ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School helper

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having gotten this item, because now I am going back to school, and it comes in very handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I finally decided to purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to set up and love that you can share with other devices. Glad I finally got it for my computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the feedback, Nicole! We're glad that you're enjoying the ability to share across devices.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the product and very satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must. I mean Microsoft word, excel and many great products and with the new outlook its makes it so much easier to use whether its for business or just personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a necessary software package for any computer. It was quite simple to install and the applications are easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family was easy to install and use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office for years at my daycare. I really like how they have made changes. Now it's updated all the time instead of having to re-purchase it every couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and share

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and set up as well as share with the whole family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and love the new updates. Not always the same platform and totally worth having it for 6 users

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Service, "No Clue" foreigners on help desks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE 4 MACBOOK PROS I PURCHASED FROM BEST BUY IN MOBILE, I PURCHASED A LIFETIME/DISCS SUBSCRIPTION TO WORD/POWERPOINT/EXCEL WHEN I PURCHASED MY TWO ORIGINAL MACBOOK PROS . THEN... I BOUGHT TWO MORE MACBOOK PROS , AND SURPRISE !!! GEEK SQUAD DELETED MY LIFETIME SOFTWARE AND MADE ME PAY FOR A YEAR SUBSCRIPTION THAT IS INCREDIBLY SLOWER/HORRIBLE THAN MY LIFETIME SUBSCRIPTION. THEY NEVER RETURNED MY DISCS, TURNOVER AT BEST BUY/GEEK SQUAD IS HORRIBLE, AND NEWER EMPLOYEES ARE RUDE AND DO NOT CARE ABOUT OLD CUSTOMERS WITH PAID IN FULL SERVICE CONTRACTS, WITH NO ONE IN LINE, A SURLY SUPERVISOR TOLD THE NEW GEEK SQUAD EMPLOYEE THAT WAS HELPING US THAT HE WAS TAKING TOO MUCH TIME AND TOLD US WE WOULD HAVE TO MAKE ANOTHER APPOINTMENT AND COME BACK ANOTHER DAY (60 MILES). THEN THE TWO OF THEM WENT TO THE CORNER IN THE BACK OF THE STORE AND CHATTED FOR ANOTHER 20 MINUTED DOING NOTHING, STILL NO ONE IN LINE. I APPROACHED THE BEST BUY MANAGER ON DUTY. I EXPLAINED MY PROBLEM WITH GEEK SQUAD AND POINTED THEM OUT AS THEY WERE LOAFING AND CHATTING. THE BEST BUY MANAGER WAS SCARED TO DEATH AND HAD NO IDEA OF WHAT TO DO AS A MANAGER. PLEASE SHARE THIS WITH EVERYONE BEFORE THEY DO BUSINESS WITH GEEK SQUAD IN MOBILE. THEY ARE NOW HORRIBLE AND DISHONEST CUSTOMER SERVICE. IN THE PAST FOR OVER 10 YEARS, GEEK SQUAD WAS GOOD, BUT LOUSY NOW!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Program Package!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office programs are the only ones we use for taxes, work, school, and other things! Perfect package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. I have my whole family using this software and the best part is 1 price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, I loved not having to worry about my monthly subscription anymore since this is good for a year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great hearing that you don't have to worry about the monthly subscription now that you've snagged a full 12 months with Microsoft 365! We hope you enjoy your experience and look forward to more of your feedback.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Family 365 is a good deal and works well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family 365 works well once you get it loaded up on all your family devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office in the cloud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the possibility to create and editing documents everywhere is great!. It works pretty well on tablets, mac’s, and windows 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 364

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up on my devices and on my wife's. Worked straight away and is linked to the Microsoft platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal. Getting usage for up to 6 computers from Best Buy for same price as for 5 computers from Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this item

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is excellent to me and my family is love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for years with three different computers

    I would recommend this to a friend