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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 11,214 reviews
  • Rated 5 out of 5 stars

    Great to have that online storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from personal to home, & that allows me to now put it on up to 5 machines. I thought it might be a hassle to convert the license I had, but it was simple & I didn't lose any of the time I had left on the annual personal license! It's also nice to have up to 5TB of storage online now... I have 2 computers, & I can get to my files from either computer, since they remain sync'ed. Nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365! I prefer this google any day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works everywhere we need it. bought it for my work computer and was able to put on both daughters school laptops as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    transition takes a little time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that this will be updated during the subscription period is great and all. however, the one drive thing is taking a little getting used to. the files do not upload instantly or even the same day sometimes Overall I am very happy with this product and am confident that the transition will be smooth eventually. I do not ask very much of it, just documents and spread sheets. I am really happy to be able to look forward to accessing all of this material from different locations and different devices without using team viewer or drop box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when I was able to combine subscriptions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more is there really to say other than it’s office and I have to have it for school! I do like the new add ins though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first to go this route. I purchased this with a 2-in-1 that replaced my Dell Studio 17 laptop which had Office 2016. I had to get used to a few differences in the software applications but it didn't take long. I like the functionality and what each application does as well as the fact the software remains current with all of the updates. Very useful in my new job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer monitor was just what I was hoping for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, good clear image, fits perfectly on my desk, is easy to operate - I couldn't have wished for a better product. The service at the store was very helpful,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best office suite for Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LibreOffice is nice, but Microsoft Office is what students need to gain experience using because most medium to large businesses use MS Office. Office 365 Home is nice because it can be used on multiple computers, whether macOS and Windows. Of course the macOS install lacks some of the features of the Windows install, but for 90% of what most people will do with Office there really isn't an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient! Easy Download and setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download was easy! Works great as you would expect and is a super convenient new way to use the office suite of products.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jamie,

      Thanks for sharing your experience! We're happy to hear that you had an easy download.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Product and installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had to sop using my employment use of Microsoft 365. The tech, Barinia, made the transfer and all went well. Even though I am a semi-mediocre tech person, it was difficult. Geek Squad got the transfer done perfectly. Barinia came to our home and got it all done. Amazing quality work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent oroduct

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for lap top computers. Very good for middle school students, high school students, college students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic whether on Mac or Windows machines. Being available for more than one computer is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office is a must

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have the latest and greatest software for the family to use online and period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for the price and savings Thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product to buy if you have a large family that needs Microsoft and windows on all their devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Great point! The best way to provide all of the most important and frequently used programs to you and yours is through a Microsoft 365 Family Subscription. Thank you for taking some time from your day to share your insights with us, we appreciate it.

      Best,
      Brad - Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Love the new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched Office 365 as I did not want to buy a product I would not be able to use, plus I t was able to install it on 3 of my devices, 2 laptops and 1 desk top. If I get a smart phone I can add that as well. I love that I have now tons of storage space and don't have to move a flash drive from one to the other or chance my External hard driving crashing again and losing all my documents. Thanks MS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom's Rec...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is user friendly and comes with great support. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great program. Fast and easy to download all you need an email address. No problems afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value thru Best Buy. Easy download, but a little in-intuitive how to link to multiple Microsoft account.

    I would recommend this to a friend