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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 11007 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 11,007 reviews
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good softwre program and it is all we need. Microsoft is a great company.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT FOR DRAGON NATURALLY SPEAKING USERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially rejected the notion of a continuing-pay for use model, but with two laptops and a desktop to keep current, I reconsidered when I recently replaced one of the laptops. Installation was curiously easy and I quickly learned that ease of installation is related to the product’s most glaring shortcoming! The applications do not become 100% resident on the target devices. Instead, some sort of hybrid local/cloud/background is employed. It is this non-localized application residence that renders Office 365 largely incompatible with Nuance’s Dragon Naturally Speaking! Neither company is particularly forthcoming about this glaring shortcoming. Each conveniently points a finger at the other, while neither bothers of offer a reasonably visible and/or accessible compatibility warning ― not one that a customer is likely to see prior to purchase anyway. So… If you are a fan/user of Nuance’s Dragon Naturally Speaking, know that Dragon will NOT FUNTION with Microsoft Office 365 applications as you expect them to and certainly NOT in the way that Dragon users have become accustomed. Dragon dictation CANNOT be input directly into (for example) a Word document. The ONLY means of input is the multi-step process of (1) dictating first to the simple text Dragon dictation Pad, (2) selecting the desired text from the pad, (3) cutting or copying the selected text from the Pad and (4) pasting the text to your Word document. Even Google’s free office suite does a better job than this! It too requires use of the Dragon Pad, but the with the Google app, the Dragon Pad is called up when dictating begins and moving the Dragon Pad text to the document is accomplished more easily with the Dragon Pad Transfer command. So… While this wholly unexpected and unacceptable compatibly issue lingers, at least I get to keep paying each and every year for the privilege of, Microsoft Office 365. Apart from that, Office 365 functions like Microsoft Office. I have the sense that this issue will catch up with and perhaps haunt Microsoft and/or Nuance (Dragon), but a lot of money will have changed hands by then and a lot of users will feel frustrated at best, and duped at worst. CAUTION DRAGON NATURALLY SPEAKING USERS ― THINK TWICE ABOUT OFFICE 365!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for the price. It has all the programs that I need in one purchase. I bought a new laptop so this was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has become a better value with the family plan and being able to get online updates instead of purchasing a disc to install, old days, is a better way of doing things. Being able to use Office 365 on Apple computers makes things much simpler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestproduct

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best product everyone should install on their new laptop. You don't have to worry about any assignment you are required to complete. You have powerpoint, word, excel, publisher, and much more. Microsoft 365 Family is affordable and it's an easy install for the entire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best Office product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have several devices / family members. Easy to use and gives you all the updates you will need. Activate and you are off to the races.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Using Word and Excel a lot. Nice to have the newest versions and being able to get updates as they become available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT-365 (12 MONTH SUBSCRIPTION)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY MICROSOFT SUBSCRIPTION IS AVALIABLE ANYTIME I NEED TO USE IT. VERY EXCELLENT PRODUCT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and it includes a lot of cloud storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and buying the family pack saved us hundreds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great product with the ability to work on or offline. I love the family plan which includes up to 6 users and the ability to start working on one device and continue working on another. I also like the collaboration features and that it provides 1TB of storage with the subscription. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the software I needed and others I didn't know about but am happy to have them. Worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Helen Gonzales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use by all family members. It was fast to load and use immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 has all the apps you know (Word, Excel, PowerPoint, and best of all OneNote) and allows you to install them on 5 different machines. The subscription also includes 1TB of OneDrive cloud storage, and since the OneDrive integration introduced in Windows 8 this puts Office 365 Home over the top. If you need the best suite of productivity apps and tons of cloud storage you really can't go wrong here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load. Best Buy always has the best prices. No problems with electronic delivery. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making this more Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for a small business. Was able to quickly download the product on each computer. Has everything we need included and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365 via software download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Office 365 from Best Buy and selected the product code email option. This requires you to download for the site and only the product code is in the email. It was quick to download and install. Note, I had office 2013 which it uninstalled as you can't have two versions of office with 365. Still learning all the updated features. Purchasing online from Best Buy was a breezed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review and walking through the download process. We're glad you had an easy download. Best, Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best to get the Family one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal is this one. Great if you have several computers or devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vhewy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software it’s easy to use and high standards of speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a family who needs cloud storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very underrated product. You can get 1tb of cloud storage for 6 ppl AND the latest office products. You can also have multiple installs. This helps me and my family so much. I don't need to worry about any of them losing their data anymore. This is the cheapest IMO compared to Google and Apple. I've been doing this for 3 years now, I hope the price doesn't change

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear you are finding so much value with Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft