Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 11,214 reviews
  • Rated 4 out of 5 stars

    Good for up to five

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we bought a Surface Pro3 and a MacBook Air. This was the perfect item to get for downloading Office. Had a little difficulty at first, but we were able to figure it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but unnecessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My macbook pro came preinstalled with iWork so there was no need to spend the additional money on this. With that said, it's Office, so yeah, not too much to complain about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the whole family! Has everything I will ever need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365 Family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was easy to install on 2 SurfacePros and works as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could've been easier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program itself has proven indispensable as many platforms use it to open documents. The purchase process was easy. The installation was a different story. My experience in the past has been that software recognizes older versions and automatically either removes it and prompts the user to action. I had Office home single user. After three attempts I used the chat support which took over my computer and after 20 minutes installed it. Bottom line. We had to delete old app before installing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sonny,

      Thanks for sharing your review. We're sorry to hear about your installation experience. We do recommend that users uninstall older versions of Office before starting a new installation. We're glad you were able to get it all figured out in the end.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Bargain

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain for the amount of computers! Will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT 365 FOR UP TO 6 COMPUTERS

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RECOMMENDED BY THE SALES PERSON WHEN MY WIFE BOUGHT HER NEW LAPTOP. SHE GOT OTHER ACCESSORIES AS WELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE NEWEST VERSION!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft 365 product. It is the most current version, it updates to the newest throughout the time and when one renews. It has features such as Editor in Word which has been a lifesaver. I look forward to the next updates because it makes me more efficient in my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to run my #D modeling engineering software. It has worked perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! It was fast and easy to find in store and check out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A necessity for most devices.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can support my family with only one purchase. Has all the basic tools. Outlook, Excel, and Word. I use it on various device like MacBook, IPhone and a Dell laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you Best Buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for our family. We have a lot of computers so the it was worth getting for up to 6.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your story with us. We're delighted to hear Microsoft 365 Family has been a perfect fit for you and yours. And, that you're taking advantage of its multi-device compatibility! Glad it was a good investment for you.

      Best,
      Brad - Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    It's Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay, Microsoft Office continues to be Office. This is a must have if you want to use Office, and want to keep it updated without buying a new version every year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good and easier to follow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not had any problem to instal the program, the instruction are very clear and easy to follow, my husband and I work a lot with office and the new adjusted are great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital instructions were pretty easy to follow. Was running the apps in no time after redeeming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Of Office Products, Great Storage Capability

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have all of the Office products in one package, cloud storage is very nice. A bit clunky when you first use it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review! We're happy to hear that you are pleased with the storage capabilities.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    family plan for Microsoft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process to set up multiple computers, able to easily find which computers are using this software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home user

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new software takes require time to learn and adjust to new updates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good bundle option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for family and friends. Easy to share and manage. The only thing i would like is being able to change the main email attached it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE ONLY WAY TO GO FOR BUSINESS. EASY TO USE. EASY TO SIGN IN

    I would recommend this to a friend