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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 11,214 reviews
  • Rated 5 out of 5 stars

    Mr M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 working good. Good investment for family to keep up with modern technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to load on all my computers. Price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365, purchased from Best Buy, has become an essential tool for boosting productivity. The seamless integration of familiar applications, real-time collaboration features, and enhanced security make it a valuable investment for both personal and professional tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for multiple Microsoft 365 users. Easy application and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you care at all about the security of your electronics look no further. You're informed of security issues as soon ss they happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large family .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase several computers so this came in very handy for household use during pandemic. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Templates for each segment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I will be able to share and work on documents with 5 other coworkers, regardless where we are located, through the cloud offering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. added to computer and phones will provide more information later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got What I Needed - Timely Manner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the key and updating my installation was outlined well in the emails and went off without a hitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Works Great for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Office 365 subscription when I bought my new laptop because I want my Office software to always be up to date and working smoothly. It comes with a subscription for 5 computers plus some mobile devises like tablets and cellphones. That works perfectly for our household. I'm very happy with this product and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microsoft product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the product. Got the family package. Each member also gets 1TB one drive cloud storage.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tecatemn,

      Thanks for the review! We're happy to hear that you are satisfied with Microsft 365 Family.

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy office every year and it is awesome! I can use it on several computers and it is so easy to install I would recommend to my family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Microsoft has come up with a way for all of us to have Office at a fairly reasonable cost. It is easy to manage and I love that it comes with Access as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Major Problem with Outlook with Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this software. I have used it for years but just bought a new computer and software and Outlook is not working with my AT&T email. The Geek Squad has worked on it twice and cannot get it to work. I also understand that they are having the same problem with Comcast/Infinity. This software has no value if you cannot correspond through email. Since this is a known problem it would seem to me that Microsoft could work things out. This is the first product that I have bought when support is not available for a vital part of the package. I would appreciate any updates that anyone has on this issue. The only bright part of this is I am a Best Buy Beta member I can still return the computer and software which I am considering.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loveissharingwithyourfamz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family deals are steals. Great product whole family is up and running. Loving it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Outfitting the entire family with the tools they need is a major design perk of your new Microsoft 365 Family subscription. We're thrilled you've found it to host the features and functions you need most in your day-to-day, and are glad it was a good investment for you and yours. Thank you for taking a minute to share your story! We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The step was easy to get started . In no time was able to start working when the software was uploaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot finish any transaction without the Microsoft 365. Very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to get MS Office for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and great way to get all the MS Office products on all (up to 5) of your home PC's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office family package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed my personal subscription for this family package, is way cheaper and I can save money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you know you will actually download it on several devices, it is worth it.

    I would recommend this to a friend