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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 11,216 reviews
  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always useful for work productivity. Easy to install and share

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID if you have valuable files.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you setup OneDrive on Mac, it encourages you to turn on syncing of your Desktop and Document folders. PROCEED WITH EXTREME CAUTION. About a month or two ago, syncing/backing up broke on the Mac. It is a SEVERE software issue that Microsoft is not taking serious or moving towards a solution on. If you go to One Drive on the menu bar (top of screen) on your Mac, it shows everything is fine and up-to-date. If you try to access your One Drive folder locally, you’ll see a “OneDrive encountered an unexpected error. Items may be out of date” banner across the top of the window. NONE OF YOUR FILES ARE PRESENT. Files cannot be accessed by apps either. Meaning if you have previously stored documents, spreadsheets etc. in the Documents folder, you cannot access them even by opening an app first then trying the File > Open option. The ONLY way you can access your files is online thru the One Drive website. I currently have DECADES worth of files that Microsoft is holding hostage and the only way I can get to them is to go thru a browser and download them one-by-one, on demand. Mind you, you’re paying for this service! On Microsoft’s website they go between acknowledging this as an issue but saying their teams are working on it with no ETA or update in months -or- slamming you for being a Mac user and expecting a working experience on a non-Microsoft platform — although they gladly promote the idea that Office/One Drive is compatible with Mac. A follow-up problem I am now facing is that trying to download these folders in bulk versus downloading each file individually is downloading a zip file and apparently Microsoft uses a zip app (Zip64) that has known compatibility issues with Mac and will produce a corrupt zip file. On Microsoft Community there’s plenty of posts saying any .zip file larger than 4GB is not going to work without a third party app (which on work devices you can’t install third party apps due to device restrictions and security protocols). This is a completely unacceptable and garbage experience and if you don’t want to serve Mac users with the same experience as your Windows customers (after all, we pay THE SAME PRICE) the solution is simple: REMOVE MAC COMPATIBILITY FROM ALL YOUR MARKETING. After our subscription is up, we will be discontinuing usage of all Microsoft products across our fleets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice software package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes everything you need for a work from home student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    share

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is just great, i can use it on 6 different computers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rafael,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 Family shared across all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    SW Works Great fairly similar to Office 2010

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software seems similar to previous version 2010, but not sure about new pricing concept needed to renew annually, but good for multiple PCs. Preferred previous multi use model. Some apps seem and bit slow to run (Excel) and PDF interface with MS Word different. Not sure how to create common networked version of OUTLOOK to share email and calendars from different computers in house? Otherwise it networks great and provides easy access to other system files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Good value at Best Buy price. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of both worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Office products, but I also love my apple products. Now I can have both with no compromise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Product had to be downloaded to my pc from an overseas location. It took a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    windows convert

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first, I should Tell you I have been a mac person all my life. Then , this last computer had so many issues. so, I went windows; It was little getting use to but I love it. I'm still unsure about Microsoft money but i love working with it. inmost cases it is exactly like using a mac. I will never go back .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Package of business/home tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I like the convenience of the programs being in one package. I have no problem with the upgrade from earlier editions and the installation is simple.I enjoy the ease of being able to use the programs to do the tasks that I need. You'll be happy using the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for for school work. I love that I can share it with other people in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software package for a student and family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect choice for 2 tablets and renewal of 2 laptops. There is still software to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competitive Pricing & Excellent Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and easy setup! Best pricing @BestBuy My first stop for my shopping needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we now have it on 2 devices and it is easy to setup on a second device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly fee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but monthly payment is expensive. Make sure if you already have a subscription not to buy a second one. Downside is we never use Excel or Powerpoint but it's part of the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent HP DESKTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HP desktop which completely meets my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition if you are doing any kind of create your own spread sheets ,list ,or maybe writing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome price for the value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this item is worth the value of this time. Multiple systems for a low price of $79.99 is unbeatable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for what I need it to do. Put on several computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install on five devices.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for up to five devices. Will see what happens at 12 months.

    I would recommend this to a friend