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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 11,216 reviews
  • Rated 5 out of 5 stars

    Great for the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Office 365 for a few years. You can set up each individual member in your household with their own account. Onedrive comes with 1TB of storage. You can download Office 365 across all of your devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed a lot faster than I had anticipated!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have used Office 365. I had been using the 2008 CD version, but could no longer do that with my new laptop. I was unable to actually download/install it in my new laptop while at my home due to the very slow internet speed that CenturyLink provides in my area. Fortunately, I was able to use a family member's connection at her home a few miles away. Everything was installed and operational in less than 45 minutes! It has taken a little longer than I had anticipated to get used to this new version as a number of things have changed, especially in Excel. I hate the fact that I have to pay for this every year; it was far easier buying the CD, and having it available to reinstall, than, essentially "renting" it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is easy to operate after getting use to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a few beginner problems, never worked with Windows 365, but it is easy to learn

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful while dealing with this type of issues!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same story "Before purchasing Microsoft 365 personal, I enquired from Microsoft as well as best buy customer care about my existing single connection and planned 6-line connections. Both the parties said that I can redeem the existing connection once I purchase the new. Then, I bought the same software and tried to redeem it. Pathetically, it couldn’t secede to do so. I contacted best buy as well as Microsoft to get some solution for my problem. No use. Now, I am paying double amount for two laptops. Be careful while dealing with this type of issues."

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for home office and family use and it has more than done the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use Excel for many things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel is Just the best program for what I need to do. Would be lost without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the additional licenses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install this on my PC laptop and both of my tablets. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office 365 when I bought a new laptop. I had an older version but decided to update. I could not load the program, even after several escalations to MS office tech support. I finally had to go back to the store where I purchased the software and it required a complete reboot of my system. I use Excel and Word frequently even though I am no longer working, so hope I get use to the new version in Windows 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great! I can use Microsoft office for almost anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked it better when you could buy the program. works great for school papers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USEFULL SOFTQARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has most of the same features as previous editions. Works well, I'm satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for the cost. We put it on all of our devices. Very easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any home computer, has all the programs you need for any task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to use, great for big families with multiple equipments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product installed pretty easy and worked really well on an older MacBook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Alternative To Buying Single-License

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Microsoft 365 is a great way to have Office products on all your devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Required for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought license for my children's computer for school work. Best value of the Microsoft options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who can argue?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can argue with the utilitarian need for MS office. Everyone in the world uses it. Purchasing a 5 device install for a year at this price was awesome. Easy to install and Best Buy kept sending me emails reminding me to install (that was helpful).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Many new features, but confusing to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time user of Microsoft software, it is good to see some of the improvements in the new version. However, there are so many changes in the new version that it really is almost totally different from the previous versions. It is difficult to find out how to use some of the features because they are not logical or predictable. I would still recommend it, mainly because I do not see a reasonable alternative.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software is good, but Installation is difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this software for multiple computers and because there was not a detailed installation, it got attached to the wrong email address. Now, it is difficult to maintain this subscription because information it being sent to wrong person, not the administrator.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Krista,

      We're sorry to hear that you redeemed your subscription to the wrong account. There currently isn't a way to switch the main account. You could always redeem your next Office 365 subscription to the correct account and then share it again.

      Sorry about that,

      Nelson
      Office Customer Care Microsoft