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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 11051 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 11,051 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic bundle! I love that I can have my famly and devices up to date! I take college courses and having 365 at my finger tips is essential!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price especially when I have multiple devices that needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the programs in this package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and I appreciate the way the way the programs are updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as desired. Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was exactly what was needed and very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well on both MacBook Air computers we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OFFICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much needed for my new apple...haven't bought office in years...easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is great for family use or solo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family uses this for tablets, phones and PC's and one Mac. It's a great value and let's face it, Microsoft has great software in Word, Excel, Outlook, etc. We'll be keeping this subscription for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exellent program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software for personal account and works good in windows 10 thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same product more $$$ for Bill Gates

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft office forever. I really liked the pay per license product. Now you need a subscription for the same services. Almost all Office functionality hasn’t changed in 15 years. Too bad I lost the licenses and disks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed program to continue work on my surface pro. Would rather have not had a subscription that only lasts for 1 year; hoping the renewal price will not be exorbitant. Product arrived timely and works well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We just wanted to let you know that the renewal price is just the standard price for Office 365 Home. If are looking for a way to renew your subscription for less you can always purchase it if you find it on sale and add it to your existing subscription. You can learn how to add time to your subscription here: https://aka.ms/AA5opd6.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Office always up to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't think I would like the subscription model, but I have now had it for over two years and it has worked out well. I like always having up-to-date software. Being able to install it on 5 PCs as well as Android devices is a plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmarish experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my subscription to Microsoft's Office 365 (Home Subscription version) over the phone with the Geek Squad, the same folks that sold Office to me in the first place. At the time of the renewal purchase he Geek Squad agent on the phone told me that I would have to go into the store and pick up a disc, that she couldn't do it for me over the phone, but she could certainly take my money--which she did. I went and picked up the card with the renewal activation number (as it turned out there is no disc), brought it home and installed it on two machines. Everything ran fine for about a month, although I kept getting the e-mail reminders from the Geek Squad that insisted that I still had to update my subscription, even though I had already done so. Then, after a few weeks, Office itself started giving me pop-up messages stating "Your subscription has expired" and requesting that I renew. So when I had the time I finally called the Geek Squad today to get this straightened out. After hours wasted on the phone with three different rep's I am still no better off than before. The rep's concluded that I had cancelled my Office package (which I never did) and bought a new one that is only good for one machine (which is not what I was told I was buying). They tell me that the renewal card that they gave me was good for only one device, not the 5 that I had paid for. This is clearly a nonsensical run-around by people who were not detail-oriented enough to get a good grasp of the problem from the start. How could the renewed package work fine for a month on two different machines and just suddenly stop if it was only a single machine license from the beginning? Somebody's missing the obvious here. So I requested to speak to a supervisor or manager who might understand something so simple, and I was told that none were on duty at the time (read "dodge" there) but that some one could call me within 24-48 hours. Since this is a Thursday that means that I won't hear from anyone that knows how to fix this for as much as four days' time. I should have just bought the renewal directly from Microsoft, and I most certainly will in the future. I am floored by this since I have always had such good luck with the Geek Squad, but the last couple of times that I have called it has not been that way. Things have gone from great to horrible in just a year's time, and the pattern promises that things will only get worse. The rep's were all still very nice and extremely polite, but relatively useless when it came to fixing the problem. Hopefully, this will turn out better in the long run, but then getting good service for a single issue should never have to become a lengthy event.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 Fsmily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my family can join all with the same account! Reduce paperwork. Google just isn’t as easy to manipulate!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very useful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very common and definitely, a very decent Microsoft product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job. I like that I can use it on up to five macs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple Users and Superb software access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for multiple users. Fairly priced Provides access to all products with sharing available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excel is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel is the best program invented. So many different uses for Excel. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade to my old Dell desktop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with the value of this product. 5 licenses are enough for any family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy with this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is as described! Works as I expected and some improvements over the old version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Office suite, the extra storage, and the parental controls this enables me to have with my child's computer. It's a fantastic service. The only thing that could make it better would be an option for adding more family members for those of us with larger families. I also wish it had compatibility with the google home setup. I'd love to be able to just use my microsoft lists or calendars on the google app, easily. Maybe in the future.

    I would recommend this to a friend