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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 11,218 reviews
  • Rated 4 out of 5 stars

    Expensive in the long term

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the new way of having to pay a yearly fee. It should be a one time purchase as before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you more than 2 people in your household or work this is well worth it as you get 6 total users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent tool app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a success for those in a work group or families with children and having to share is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Great item and for 5 people to use. Put it on my computer, and I pad Easy to renew every year! Whole family can use it! Very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a family

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the whole family whether school or business use just wish the product key was not only on one receipt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I need in one package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked better then the old way of buying a disk. This is for several computers, tablets, etc., which works as we have 2 computers and tablets, etc. Price is right s you get a full office edition (Word, excel,Outlook, etc.) and ALL 5 devices get there own TB of OneDrive storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Best subscription software around. Works on multiple devices across all platforms, plus 1 Tb of cloud storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit misleading about number of people

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is good. What is misleading is that you can't share the license with accounts that are not your child account. If you want to install on other accounts, you will have to add them to your account as a child account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much easier than the old MS Office.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 subscription model is much easier and this package give you $20 off from your first year. Can be installed and used upto 6 laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to work from home. Customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product to get our new computer up and running and provide all the services we need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 is an “All-in-One” Home Use Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Microsoft 365 has been first rate. It provides all essential features needed for home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for the former software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and the 1TB of cloud storage via OneDrive is extremely easy to manage and access on all of our devices, PC to Apple and vice versa.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription cancelled in error

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription looked like it was working when I entered the key but shortly thereafter it stopped working - within a month's time, when it was supposed to have 15 months of subscription period. I have written to Best Buy and there was no response. I am thinking there was some error - and once fixed by Best Buy, it should work again. Until then, I have put only 3/5 stars. Full review after the subscription gets reinstated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the updates, I had to upgrade to the family plan and share these apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good way to keep latest Office on a few computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows me to have the latest Office on up to 5 computers for a year. Covers Mac and Windows alike, and also opens up full functionality on Office for mobile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant function without office. The 365 comes with the new AI whoch i dont like...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is one of the best products of this kind in the market and you definitely can not beat the price , basically you are getting a A plus product .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy access hard setup for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I can have my files across all my devices as I like using it at work. It is not easy getting it set up for family members to use as it would not let me add different names as part of the family.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Alright Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like you cannot use a laptop without an operating system like Microsoft suite, and nothing is free with the product you purchase anymore. So, yeah, I had to buy this product, so I can use the email and word doc.

    I would recommend this to a friend