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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 11,213 reviews
  • Rated 4 out of 5 stars

    Automatic renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My automatic renewal did not go through, so I had to go into the store to correct the problem. I was charged by Best Buy but the renewal did not get through to Microsoft, so I lost access to all my Microsoft files. They fixed the problem and gave me a discount for my trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the family. It saves us money instead of doing individual subscriptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many devices connected at the same time, 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program there should be better deals more two years for special price on family plans. I am satisfied we use it all the time to do my music lyrics, resumes, letters, budget planning with excel and ads for my business with publisher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well put together program . Easy to use. Available for many devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected from Microsoft Office. The option to add it to multiple computers and tablets is helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best! Up to 6 devices it can be used on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the company i work at great purachase and makes it easy for me and my coworkers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrading

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had 365 for an individual computer. After purchasing the family version it was a bit challenging to set it up to all one account. Once we spoke with a representative we were able to work it out and have a credit for the remaining months for the individual subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Office...and cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package includes Publisher and Access along with the core Word, Excel, and PowerPoint. These latter three can also be downloaded on your phone or tablet, but they don't always play nice with my android. Publisher 2013 has some new features **text effects** being my favorite. Some advanced options working with pictures in Word, Publisher, and PowerPoint are different, which have proven both better and worse depending on the project. The biggest plus for this package over a permanant install is you can download it on 5 pcs and you get a terabite of cloud storage for each (up to 5) Microsoft account you link to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked extremely well for my families needs. We are able to get work done quickly and professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have resisted subscription software until now. I had a computer die of old age and was dreading reassembling the dated software on the new computer. After considering the totality of the situation, i.e., the software programs I needed, the features being offered with Microsoft 365 and what I was already had to pay for on a subscription, it was an easy decision to get the Microsoft 365 package and cancel the old subscriptions. Installation was a snap!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is great for me as I type many reports. It was very easy to install and I can even put it on 5 more computers. Really nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and has great features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Office 365 Home to replace a very old version of Office. The installation was very easy and I installed it on the two computers I use. The suite of apps has numerous features and is a great improvement over the old version. The tutoring videos and script from Microsoft have been helpful, and I appreciate the automatic updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our family plan this is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up it was recommended for the products that we have so many useful features in one package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family package best bang for your money. I have been able to upload on at least 3 of my computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our family. Enough to share on all of our devices. Best purchase for an entire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft additions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy i purchased this. The programs work very well. Easy to add to your laptop or PC .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microdift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but needed for all word and excell documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it every year! Automatically updates to the newest version of the software. Worth it for 6 users...

    I would recommend this to a friend