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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 11,213 reviews
  • Rated 4 out of 5 stars

    Makes my MacBook work like a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a MacBook for several years,but seldom used it for much more than getting my mail or accessing the Internet. I never felt comfortable using Pages or Numbers. Had I put in some effort I could have learned the ins and outs of the Apple software, but Office 365 allows me to turn my MacBook into a PC for Word and Excel. The full Office package is available, but I chose to install only Word and Excel on the MacBook. The main reason I purchased Office 365 rather than the other Office software was because I wanted to install Outlook on our PC and it was not available in the other group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very easy to work with also great that can be share with family and great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty much have you boxed in after the 1st year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to keep using microsoft elements they pretty much have you boxed in (pun intended) after the first as apparently some of your saved information with not open or isn't accessible if you don't eventually renew. We went about a month over the "expiration" period before growing tired of the reminders. Not really clear why this basic office suite technology needs to be updated EVERY year, seems like a simple money grab by Microsoft and yet another example of "this isn't how it used to be." Also doesn't make sense that the automatic renewal reminders don't offer you the geek squad member discount right up front since it is all in the system and on your account. Another reason why we let the "expiration" go for a while to allow some Best Buy reward points to kick in and be utilized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great purchase - we use it everyday. And very simple installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my family use all the time with our work life! Glad I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package for great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be used on up to 6 devices, PCs or cell phones. Comes with 7 different programs. Easy to download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I love it. Thank yo very much. the Microsoft office is a good program

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! When it comes to equipping your modern workspace with the tools you need to get the job done right, you can do no better than to pair with your new Microsoft 365 Family subscription. We're thrilled you have been enjoying your time with it. Thank you for sharing your experience! We appreciate your insight, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Windows 11 missing MS Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss not having Microsoft Works. Used it a lot. Had to buy Office Suite to still have access to my spreadsheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I hate subcriptions for software, this one is a great value. Not only do you get all the Microsoft Office software, Word, Excel, PowerPoint, and Outlook, you also get 1TB of OneDrive storage and you can use that as a backup for your computer. But you also can install Office on up to 5 of your devices, and you can share the subscription with 6 other people and they get all the same benefits. It really is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joseph,

      Thanks for sharing your thoughts. We're so glad you're enjoying the features of Microsoft 365 Family and have found it to be a great value. We hope it continues to meet your needs!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Life easier with MS 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to write several documents as well as a resume. I needed to renew my subscription with MS 365. The initial process was easy. When completed I was able to give family info in order for them to be added on to the account. The whole process took a few minutes. I like using word to create really great documents with photos, graphs etc. Also, the other features like photo editing, Excel etc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Fenton,

      We're happy to hear you are enjoying your experience with your new Microsoft 365 Family subscription! No matter your use, we've designed your new software to help our users achieve any goal they set out to accomplish. We're thrilled you have found it to suit your needs, and have had an easy setup process along the way! Thank you for taking a few minutes to share your thoughts with us, we appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Suite of PC Programs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you use a PC, you pretty much can't escape using Microsoft 365. Microsoft has continued to improve over the years, and I use all the office suite programs. Since WordPerfect didn't survive, I had to resolve that there was no escaping Microsoft Word or other Microsoft products. I certainly prefer it over any product that's associated with that company whose logo looks like a piece of fruit. I am a NEVER fruit user, if you know what I mean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office for five computers is what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value I have three computers on the plan right now and plan on adding probably 2 more soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, Best i could find!! Great suite of products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO PROBLLEMS, EASY INSTALL, WILL RECOMMEND. UP TO 6 PEOPLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Word, Excel and OneNote with this license. I am a big fan of OneNote... it has come a long way and I use it on a daily basis. You also get 1TB of OneDrive storage for every user. OneDrive comes with "Vault" folder now that has additional security layer. I have not used it but plan on exploring.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you are a big fan of OneNote and that you like the 1TB of OneDrive cloud storage. Thanks for the review.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Software update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update Office software, the process was very smooth after I got to the right person.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed support for multiple computers since MS changed my previous version to one. Good alternative but changing to linux may be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the whole Familia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the whole family. Easy to install. My 13 year old homework and projects now A's. The fact that I can add this to my iPad pro a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office for MacBooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the correct product I needed to load on my kids new MacBooks. Easy process to purchase and download. Now I need to get a MacBook for myself :)

    I would recommend this to a friend