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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 11030 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 11,030 reviews
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best affordable software to share with family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    basics covered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use - installs quickly and you have a lot for your money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, useful interface, compatible with my peripherals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 is GREAT - Poor job of explaining what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent nearly 30 minutes with the Microsoft rep inside the store. He explained so much and I can't thank him enough. Just like Xbox Live, Microsoft has decided to sell subscriptions to their service instead of "office 2016." Ultimately, it makes sense so I get it. Most people don't want to pay for one more item, but.. Some of the new features are critical for students. They should seriously advertise the ability to convert an entire document into MLA, AMA or other formats with the press of one button. Just this feature makes Office 365 priceless to any student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works well with old Office 2007 files. Just hope I'm not surprised next year at renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use affordable aNd easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value. I use the cloud service & office however, I dont care much about skype. 1TB storage per account is great but few years of uploading Photos, videos, & documents, they start to add up. I would really like it if there was an option to add more storage to each account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for small businesses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and self learning enough features for making data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multi comp homes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works well for our home. We have 3 laptops and being able to jump on any one of them and have my work follow me is a huge ease of use for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent alternative full packages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 365 for two years, now, and purchased this package at the time for renewal in order to change the registration details. I appreciate that I am able to install all of the office applications on multiple computers. What's more, as soon as 2016 became available, I was automatically given the opportunity to upgrade without additional charge. I think this is an excellent approach, especially where multiple computers are involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great plan, I was able to use this program to graduate from college math courses. Power point and Excel are so easy to work. Best Buy staff great and so helpful every time I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service and products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and the Best Buy Team Tech and sales folks in store - The service was white glove! The team helped identify the challenge and offered ideal products to correct the challenges presented.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best way to up grade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I would prefer to own and not rent. The price is reasonable and we will always have the most update version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software package is just what we were looking for with our new Windows 11 and our new HP desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not really “family” more multi device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the application itself. The only thing I don’t like, is that even though this is a family plan, each person has to register with the purchaser’s credentials. That’s not right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, i like is very prsctic , hability in diferente computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The good and the bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but a pain that it’s a subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome and the service is top-notch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have, and I will surely recommend everyone to get this affordable Microsoft 365 for all your systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It took a while but I finally took the plunge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Microsoft Office for decades. I've always been reluctant and upgraded only when I had to. But newer technologies such as cell phones, tablets, and the Cloud it created a whole new computing environment. So I finally took the plunge and upgraded to Microsoft Office 365. It now runs seamlessly on my PC, my Samsung Galaxy Tab 3, and my new Samsung S9. All my documents are easily stored on the cloud and visible from multiple platforms at once. I can literally update a document on my Samsung Galaxy Tab 3 and see the results on my PC simultaneously. On my PC it runs much faster than MS Office 2010. It was worth the wait. And there were two surprise bonuses: it literally copied all of my set up and recent documents from my Microsoft Word 2010. And it did not remove MS Office 2010 from my PC. So I can literally run two versions of Microsoft Word simultaneously if I have the need.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      HI there!

      Glad to see you are enjoying your experience with Office 365 so far! Thank you so much for leaving your thoughts on it so far. What's cool about Office 365 is that with the subscription you can be sure that you have the most up to date product without having to install a new program. Thanks again!

      Cheers,
      Jonny
      Office Customer Care Microsoft