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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 11,213 reviews
  • Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast install and very easy to use. Much more economical than the traditional full license.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. It should be a little less pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of getting product updates and use on up to 5 devices relative to the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as we have purchased this before and the whole family can use word or excel and one drive. And Noah from geeks squad loaded it onto my wife new computer for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great suggestion by sales person. We have several computers that all needed MS365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the most updated versions of the software and that I am able to install it on more than one computer. The kids will get a lot of use from this for school projects.. I don't like the fact that I can't use it on older versions of Windows so I will have to update operating systems on more than 1 computer so this will work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for household with mutliple useds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great selection for a household of more than 1 user. Worked seemlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft family subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , very helpful for my job and my personal projects. Very pleased with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family installation made easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate I spoke to in the store was very knowledgeable and answer all my questions. The email follow up that Best Buy sent out with a video link was very helpful too. The installation was easy thanks to the great help. Glad we purchased the program at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much a great buy for all my office needs, and personal needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent review is cumbersome. Too many characters required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PURCHASE I allways trust on BestBuy for my technology purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with the sharing benefit. Couldn't complete the sharing process with my family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use Microsoft Office for years! I’m on a trip and needed it in my new computer! Went to Best Buy and I’m always greeted by a nice, knowledgeable sales person! It was easy to download and works like a charm!!❤️

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to have you as a long-time user, and are excited to be your go-to solution! Your new Microsoft 365 Family subscription features the latest version of our most-loved applications, and we're thrilled you've found it to host the reliable functionality you were looking for. Thank you for sharing your experience! We appreciate it, and are glad you're pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office package you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to access Desktop Word. So this is exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family three sixty five is very convenient to the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this versus purchasing out right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the updated software as it comes out and the use of the One drive. Works for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, and used on all my Mac devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family 5 user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This loaded up just fine on the 5 computers that I bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made my computers and devices work well...............

    No, I would not recommend this to a friend