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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 11,213 reviews
  • Rated 5 out of 5 stars

    Too easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to purchase Microsoft 365 through Best Buy. Very easy to install and share!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bertin N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product. It has all office applications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenience is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have the same product over all 5 computers at work instead of different versions on each on is probably the only real benefit here. Outlook is having problems with windows 10, which is ridiculous, and excel has a weird lag to it when you switch cells. I think they were going for a style there but it just comes off as sluggish. FAIL Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great plan, I was able to use this program to graduate from college math courses. Power point and Excel are so easy to work. Best Buy staff great and so helpful every time I need help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE WHEN I PURCHASED IN MY BUNDLE PACKAGE. I CAN USE ON MULTIPLE COMPUTERS AT NO EXTRA COST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice program and it’s very easy to use and works for all the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great thing to have especially for business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is going to Monthly Payments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 users for one monthly fee. Not bad, I use all 5 so its worth it. Always up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes with a big plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with 1TB free of OneDrive on the cloud storage. I was paying $100 for less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the whole family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Office is very easy to work with. I love everything it includes (I only got it for word) and find myself having all the different tabs open while I work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Manager, she’s amazing who cares for her customers. I forgot her name but, she will remember my horrible story with Geek Squad. I bought a computer 3 years ago and asked them to come and connect at my home. The representative I was speaking with told me it will be about 4 to 5 weeks before they can get out. This was a crazy answer, so I returned the computer for a full refund and also I cancelled my Best Buy Account. Thanks to Your Valuable Manager, this year I bought a a computer from Best Buy. Customer service is the key to success!!! Robert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with Geeky Squad .. Dave was so amazing when I was having a computer issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office teview

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I like the way Microsoft office integrates with my work programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade the old software on our system and this filled our requirements. Loaded to our desktop computer and the laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has always been a great product & continues to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Microsoft 365 Family. Working on getting it installed on all the required systems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I think this is for a computer we bought two Chris

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this computer that we purchased two Christmases ago and we have not used it yet. I thought I asked and paid for Best Buy to load it for me and show me how to get into it and they did not but my life is had a rough year last year and here I still sit not using it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's Office.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft products since 3.1. If you've never used Office 365, there will be a bit of a learning curve, but nothing you won't figure out. Meaning, it's different, but not terribly complicated. I'm not too excited about the yearly renewal...but as technology moves forward, you have to adjust.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We love hearing from long time fans. We're glad you had an easy time learning Microsoft 365.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Easy to use... mostly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use... mostly. I bought a subscription for 1 PC then needed to add additional PCs. I had to use a different e-mail and pay for a completely new subscription despite having 10 months left on my other one. I like the cloud storage and the programs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried another application and found it didn't give me all the options Microsoft 365 did. Glad I came back and can use all my programs with ease again.

    I would recommend this to a friend