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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 11,213 reviews
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you have more than 1 device. 2 laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Office Suite going back to versions 1.0 of Word and Excel, so over 20 years. I stopped when I retired and tried Open Office. At first I like OO but then experienced frequent crashes on its spreadsheet program then had a database crash. I was only able to recover the database by having a OO programmer surgically repair it. So I decided that MS Office is a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, so no surprises or unmet expectations on the product itself, however... the three extra months of subscription we thought we were getting, we will not because of the fine print. We relied on the Best Buy employee's word that we would get 3 months extra subscription without actually reading the card. Also, it took a while (weeks) to figure out how to get this new subscription to override our old academic licenses, which was the whole reason that we bought it in the first place. I appreciate the complete lack of excess resources used in the product's physical packaging, however some actual installation instructions of value would have been appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good !!! I am using every day and no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy download

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to download and start up, same great program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to sign up. Follow the directions and it will get you there. The price was good especially the fact i can use it about 5 different computers or pass to family member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good program for keeping your computer up to date with the latest software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Worth every penny. I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft is horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the program itself but direct customer service is horrible. Only on their website

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I this program at work and I was not very good at it, Having it at home make life a little better and work less stressful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product on my HP Envy before the lighting struck. There have been some upgrades I need to get used to. Some of the features of the older product needs to be brought back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ………………………………………………………………………………………,……………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and setup and works well. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase everyone in the family loves using this on their computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purchase, downloaded easily, easy to add other users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheapest way to get Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Six people can use Office 365 applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that has everything I need to run my business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microsoft purchase for a family and you save!We each get our own account. It was was easy to install and you can access your documents online from other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for so much technology for the entire family. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sadly not a good review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I got the FAMILY, was my wife used OFFICE 365 from work. She retired and had built quite a EMAIL list on OUTLOOK and now we find, it does *NOT* fully work where another software has NO ISSUES. We were told by three ( 3 ) ISP .. that ".. Outlook 365 is broken and Microsoft told them, they are NOT going to fix it." I WILL NOT BE RENEWING ..

    No, I would not recommend this to a friend