Customer Ratings & Reviews
- Model:
- AAA-04974
- |
- SKU:
- 6258038
Customer reviews
Rating 4.5 out of 5 stars with 11223 reviews
(11,223 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The name MICROSOFT all you need to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy the Office 365, 5 user for my sister my kids, and my self every year. Office 365 Home is a subscription built to help me and my household get things done from nearly anywhere on our favorite devices. Up to 5 household members is the best deal ever for just $99.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friendRated 4 out of 5 stars
It's Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still the standard for creating and sharing documents, spreadsheets and slides. No one has ever explained to me why the MAC version has to have different controls, buttons, menus. What the heck, MS? Have yet to tap into Notes. Imbedded tables remain the most non-intuitive function.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friendRated 1 out of 5 stars
We bought this for all our computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this product for my son's new computer and it worked great but when I tried to install it on to our computers and there's where we had the trouble. This package is for 5 computers and it only works on one. We have tried to call geek squad for assistance a couple of times and we mysteriously we were hung up or "disconnented" ? . When we fallow the directions there is no direction for a multi user section. Stuck right now w/ useless program for now. I haven't tried to call Microsoft for help right now because of me being really busy. Wish me luck.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
Please contact Microsoft directly so we can assist you with setting up additional PCs/Macs on your Office 365 subscription at : https://support.office.com/ At this site you can even request a call from us to assist you.
We apologize for any frustration this has cause and hope this was helpful to you.
Rated 2 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No idea you had to buy this and that it does not come included. Expensive. Yes i live under a rock
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 3 out of 5 stars
I don't like the updated version of Publisher.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previous version of Publisher software was far easier to use.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friendRated 3 out of 5 stars
hmmm..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it mainly but I HATE outlooks new format and can't make it better.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friendRated 3 out of 5 stars
Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great I just dont like having to renew every year
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friendRated 5 out of 5 stars
Great product for power office users
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a free add-on to another purchase. While I know there are free alternatives out there, office is the king when is comes to Excel. If you only need basic word then a free version can work for you.
This review is from Microsoft - 365 Family (Up to 6 People) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]
I would recommend this to a friendRated 3 out of 5 stars
ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.costumer service attendant to busy talking to other clerks and ignoring me
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friendRated 4 out of 5 stars
Necessary software at pretty good cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of people complain about the subscription model, but I think MS did it right allowing 6 people to use a single sub. I have my whole family shared under 1 annual cost. If I had to buy Office for each person it would be a major expense.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We're glad to hear that Office 365 Home is a good fit for your family. Subscription sharing is one of our favorite features. If you ever need anything feel free to reach out to our Customer Support Team for help: https://aka.ms/AA4jrpj.
Have a great one,
Nelson
Office Customer Care
Rated 2 out of 5 stars
like a used car. had problems under the hood.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.spent two hours on the phone today with Microsoft trying to register the product so that I could use it. The first person with whom I spoke assured me it was corrected. It was not. Then on to a 2nd person who eventually corrected the problem so that Office now is registered and performs correctly
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friendRated 3 out of 5 stars
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.may not even need 365 ; other programs don't cost & work fine I think
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friendRated 4 out of 5 stars
New office, great but pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Of course we needed the newest version of Office on our new computer, but with Office’s newest version coming out very soon we didn’t want the more expensive permanent license with 2016 version. So bought the one year, love it but it was expensive for only the one year!
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friendRated 4 out of 5 stars
office 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit old fashioned. Wonder why we have to subscribe in order to use the product. How does this make it better when a majority of people don't need all the amenities. I only need it to write documents & print documents & don't need to always share.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 5 out of 5 stars
Wonderful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved Microsoft products and this product is no different. The tools you need are somewhere within at least one of the programs. I also love the fact that I will be up-to-date with the newest/latest editions.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
I would recommend this to a friendRated 5 out of 5 stars
For a Small Business Office is Key
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hiring new employees in 2023 so having these licenses available will go a long way in being ready for 2023! Best Buy made it easy to download.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 5 out of 5 stars
Set Up For Sharing Was Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have shared with another user. It was easy to set up sharing. I already use the 365 at work, so already familiar with the software.
This review is from Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 5 out of 5 stars
Microsopft 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to 365 with all the Microsoft software I use. It is different than 2010, and will take a while to learn where they moved everything. Can be frustrating at first, but like most software, you learn and get use to where things are!!
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 4 out of 5 stars
like.... but hard to navigate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if it’s just me but it keeps saying we need to sign in, and we are signed in. Back on the day you could purchase software and it was downloaded and it worked! Now it’s more complicated. I’m almost 40 and wish it was more user friendly!
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 3 out of 5 stars
Not Really Convinced This Was a Good Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed the program for my new computer and the Best Buy salesman suggested this because I needed to also install it on other computers. I followed instructions, this was not the first time installing new programs on computers. This Office is just strange, maybe it's just me. Your work isn't save as usual, there is no "save as" feature, it either gets saved on computer in pdf form or on a cloud. Maybe I did something wrong, maybe someone can help me. All I wanted was a Office Program I could use, I'm quite use to the differences with new programs but this one is too different. I am not happy with this. Opened to any suggestions of how to fix this problem.
This review is from Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
No, I would not recommend this to a friend













