Customer Ratings & Reviews
- Model:
- AAA-04974
- SKU:
- 6258038
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
It’s Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very unhappy to be forced into a monthly or subscription-based software plan which is now a requirement from Microsoft. Ultimately we don’t have much of a choice because it is still the overwhelmingly most popular software used
I would recommend this to a friendJust what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this for my work. It's as expected though the jury is still out re paying year-to-year. Feels like I'm being "nickled and dimed" to death... in the past, outright purchase of the office suite included updates. Now we're just renting Office. :-(
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Georgia,
Thanks for sharing your thoughts - we always appreciate customer feedback. If you're interested in switching Office products, Office 2016 gives a similar Office 365 experience with no annual subscription. If you're interested in learning more about the difference between Office 365 and Office 2016, follow this link: https://support.office.com/en-us/article/What-s-the-difference-between-Office-365-and-Office-2016-ed447ebf-6060-46f9-9e90-a239bd27eb96
Thanks for being a part of the Microsoft family.
Sincerely,
Jo
Office Customer Care
Microsoft 365 Family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having difficulty installing this software on my computers. The GEEK SQUAD installed it on one computer, but I can't get it on my other devices. I have to go back to the GEEK SQUAD.
No, I would not recommend this to a friendgood package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.price too high, should allow more years of license.
No, I would not recommend this to a friendGOOD MODEM - no reset button?
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The modem has worked flawlessly (until comcast went down) found out from EERO (OUTSTANDING Router & customer service) - they explained I had to unplug the modem for at least 2 minutes then plug it back in - VOILA!!!
I would recommend this to a friendNot impressed with Office 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we have several computers/macbooks at our home. I don't like that I have to use MY email and password to install it on every computer/macbook. Once the year subscription is over, I will be getting the Microsoft office to install on our computers/macbooks. I don't like 365 at all.
No, I would not recommend this to a friendOffice 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel the product should not have to be purchased every year
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Robin, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you
OFFICE 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am new to this way of owning the product. I've not had a lot of experience with it yet. I'm certain if it wants an internet connection each time I am using it. Other than that, I am very familiar with MS Office and like it. I like that I have five licenses for it too.
I would recommend this to a friendTry Office
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you've wanted to try out the various (movie, music, app, + etc.) services, but didn’t want to commit to a subscription then these multi month trials are awesome.
I would recommend this to a friendIts okay...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it allowed you to have multiple users with passwords so I don's have to share my username and password info with others in the home... that is the real downside to this subscription for multiple devices.
No, I would not recommend this to a friendHad to call help desk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the phone over an hour, took to much time
I would recommend this to a friendLove the new look and feel.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Microsoft package is perfectly beautiful. It's easy to use and the integration with One Drive makes for a great way to share documents across my desktop and laptop. The programs have the same great functions as always with a few new, useful tweaks.
I would recommend this to a friendGreat S/W for 5 devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new MacBk Pro and wanted Office Suite. My wife has a MacBk Pro without Office. We needed a PC so we could use Publisher. Satisfied 3 devices with one buy and gave one license to DiL. Have one for another device. How could you go wrong.
I would recommend this to a friendMS Office 365
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MS Office 365 what can I say... it has everything I need up to 6 PCs. Although I would have preferred the single use office suite because I don't believe in paying a yearly fee.
I would recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a giant rip off now I can’t have any of my old stuff without paying for this for the rest of my life I should’ve bought 2010 or 2007 the old systems were much better you could keep them on a computer forever now I’m hostage to Microsoft office
No, I would not recommend this to a friendOkay but wish longer free subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft office is expensive and we tried it for free this times. I wish they will give it some discount but it is good to have a free subscription for 3 months.
I would recommend this to a friendWorks Great With A Mac
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I considered purchasing the stand-alone version, but decided the subscription edition fit my needs better. I have multiple computers and I am able to use it on them, and the automatic updates are a great benefit.
I would recommend this to a friendMore to worry about.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gone are the days of buying software and using for a couple of years. Now there are annual updates that "have to be downloaded or you loose support " or this new idea where you must buy new every year. I can't keep up with the subscriptions anymore let alone the passwords!!!!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft created Office 365 (subscription only) and Office 2016 which is sold at a one-time retail price and you own it forever. For free tips and tutorials available to assist you with using Office 365 at: https://support.office.com/ . We hope this was helpful to you
Cancelled purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was cancelled at the store because it did not meet our needs.
No, I would not recommend this to a friendWish it was more than 2 or 3 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to purchase and digitally download to up to three separate devices with your unique promo code which covers the cost of the item at checkout right from the Best Buy App.
I would recommend this to a friend