Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 11,213 reviews
  • Rated 5 out of 5 stars

    Seno

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems using the Microsoft Family 365 subscription. It has worked seamlessly for me and my kids with no concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi-user subscription with cloud storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option if you have multiple family members that need access to Microsoft Office and personal cloud storage. Beats paying DropBox or another company for additional storage and you get Office too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have, and I will surely recommend everyone to get this affordable Microsoft 365 for all your systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Required for the computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, step by step instructions. Reasonably priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro 365

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I was able to talk my niece and nephew through it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues during installation and it seems to be working just as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 Family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this for opening my existing worksheets on my laptop. I don't like this online version of office as much as the stand-alone version. However, it does not eat up as much hard drive space. The one thing I was not happy with was the activation. I did not receive product key automatically with purchase, and it took way too long to have issue resolved. There was no way to get to a live person to generate product key. I was forced to go through electronic red tape, and 3 separate help desks before getting to a person who could help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 go to!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless in connecting the other users and ohh my the speed is top notch!!!! it saved us from buying single-user licenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 ya bish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an excellent service if you're not totally tech-savvy and you don't know everything about computers it's great with giving you apps to use and helping you with your app making developing anything to do with a computer that's what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self-explanatory, but cannot stack.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self-explanatory. Easily redeemed on Microsoft's website. Do note that it appears you cannot stack these; you have to wait until your current subscription expires being redeeming. I had to wait two weeks before my existing subscription (from Amazon) expired before redeeming this code from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Downloaded easily, works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a subscription fee of $99 per year, this can be loaded on 5 different work computers and if a new version comes out at any time, we have access to that. Excel, Word, PowerPoint, and Send to OneNote all used regularly - great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This version 365 comes with Publisher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs just like any other office but the extra added office program Publisher really comes in handy for me because now I do not have to create cards, flyers and other stuff in work and do a lot of tweaking to get it to look right. With Publisher it is easy to create just about any document, sign, or invitations......the list goes on with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the way all software is going to be sold in the future. I'm not too excited about having to pay again in a year, but the convenience of having the latest upgrades and the ability to install on up to 5 computers may be worth the cost. Being able to install on PC and Mac is also a benefit for me because we use both platforms at home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but not 'Super'

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it so we could put the programs on my wife's new iMac. It works well (though not seamlessly) with the Apple settings. The cloud storage was another selling point. The reason I can't give it 5 stars is that the basic product isn't much better than the old product (Office...whatever was before it).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for the family!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for business, home finance, school, and college laptops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I still like the subscription

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I'm just used to it, but I like the full subscription and suite. Got this at $20 off regular price so I felt it was worth it. I keep paying my annual $ to Microsoft with no complaints. Still the best suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy made it easy to upgrade license

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M365 is essential to our work and home needs. We needed to upgrade from Personal to Family M365 license so that each family member had their own copy of Office on their devices. I did not want to lose the $ spent already on the Personal license. The store recommended I call the 800 number -- I called BB and they refunded me the pro-rated amount for Personal so I can buy the more expensive Family license while I was at the store. Though odd, this process was super easy and the 800 service tech was GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Up and running in no time. Even got Outlook email to work with my gmail account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it!! Not crazy about the yearly subscription but It is very handy to have access to all the products and cloud storage and with a student in the house about to go off to college it will be nice for all of us. haven't used note before and I am really trying to learn it mostly using it to help organize my day and it has been great for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Software package for home/business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of installation and great value for household

    I would recommend this to a friend