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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11223 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 11,223 reviews
  • Rated 4 out of 5 stars

    Had to Have It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a purchase that was made because we had to have it so we got the one that can be used on multiple devices and have had some trouble accessing on of the devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Sorry to hear you had some issues getting Office 365 up and running. In the future, whenever you need help, contact our Customer Support Team: https://support.microsoft.com/en-us/contactus/

      We're happy to have you in the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    so-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks a conversion tool for Excel between my version of Excel and that of Windows 365; other awkwardness between other programs, being unable to get Google tool bars as well as an unexpected and less than seamless transition vis-a-vis having non-selected and non-removable columns in Word, unless I want to pay a Microsoft person to help - why must I pay to get a flaw corrected? Cannot say I would or would not recommend to a friend; perhaps with a caveat.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As you’d expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s MS Office - nothing particularly exciting to see here. I’d love to see the price come down for occasional (not daily) users like me, otherwise no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family is using the product and it was a good value at the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product needs presentation woork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is Office so we all know about it- the key code on the back is hard to get to --- I scraped off a part of it bc it comes off in tiny pieces-- maybe mine was a fluke-- but be careful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm an Office user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Office. I am a bit disappointed that you can't just purchase it anymore, but rather most have an annual subscription. The price seems a bit high for it's annual use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love office...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kids, but they never used it. I may resell on Facebook market because I waited too long to try to do a return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch for bestBuy deals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Came as a promotion with another purchase but provided free months for ms office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had Office 2011 for Mac on my old MacBook Pro. Ribbon is different which takes a bit getting used to. More frequent updates keep it up to date with security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New version is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it took Best Buy/Geek Squad over a week to verify my purchase before I could actually and finally download the software, once I got it loaded I went right to work!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Efficient way to use Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an effective way to use Office. My work uses Outlook so I can now connect to email and have use of the other Office products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel this product subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to cancel this subscription. I don't need it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft holds you captive. I had a 1 user purchased in May this year. Needed to add another computer so bought this. Wasted the May purchase. As usual the "FOREIGN CUSTOMER SERVICE" sucks. Dealing with Microsoft is worse than dealing with the IRS

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office - The only one I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 6 users and 3 months free it fills the bill. Spreadsheet, word processing, presentations, and email. I do not need anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    item is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've used office and suddenly don't have it, you find yourself lost. Use it for so many things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Having to renew every year sux!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to have to renew every year...but I just need to suck it up as I can't afford, nor do they offer permanent download for one price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand some people don't like Microsoft Office and that is your right. For what I paid for a multi-use download I think it's the best out there.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi John,

      Thanks for giving up such a positive shoutout in your review. We're happy to have you in the Microsoft family and, we're espeically happy Office is a good fit for you. In case you didn't know, with your purchase of Office, you've got unlimited and, free, access to our Customer Support Team and our Support Center. Check it out: https://support.office.com/

      Take care!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Mom needed Microsoft office for her new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We but mom's new computer you also additionally purchase Microsoft office which the geek squad install for her and explained to her how to use the new updated Office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bonus Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an added bonus to the Portable External Hard Drive without additional cost. Would have been nice for a 12 month subscription

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office 365 Home, 1-year Subscription, 5 Pcs/macs (

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this one an overall rating of 3 because it was only successful when I first loaded it on my first tablet. I had trouble loading it on my second and third tablets. My girlfriend and I had to contact Geek Squad for help. I'm also a little ticked off because Microsoft Office used to be already loaded for free when people bought laptops and tablets. I will be recommending this because there is no other alternative (I think) when you like Microsoft Surface tablets. I may have to switch to Apple later on (wink, wink!)!

    I would recommend this to a friend