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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11223 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 11,223 reviews
  • Rated 5 out of 5 stars

    have used this program for over two years on lap t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have used this program on our lap top to run our email and office templates. like it and now adding it to our new desk top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the option of having a yearly subscription for my office needs. This also provides for all of my devices that need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as far as office is concerned down loading on a second or third device was a headache despite Cole licensing Bigger problem for mac using computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always liked the Microsoft suite of products and this is a great value with up to 6 people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent starting price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this program yet the yearly renewal is quite steep. Once purchased I would like to see a discount for renewing this yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add to my MacBook because this is what I was using before. Just don’t like having to pay for it each year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family is consistently a useful package. I feel the 3-month trial package should be extended however

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned due to automatic renewal being required

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use and have used O365 for a few years now and usually buy a card like this from a store so that I can just put a code in and extend my service a year. Didn't have the option with this purchase as automatic renewal was still required, so I returned the product and purchased a card elsewhere. Not sure if it's Best Buy making us sign up to auto-renew or Microsoft, but wasn't thrilled with that change.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We appreciate your feedback about Auto Renew, and we'll pass it along.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. I got it for free because I bought something else that had this included. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it! Went back for the subscription couple of days after and was given the price of sale. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition since I needed the Microsoft Office programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need Office here is a great family combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a new Office 365 set up for more than one computer, then for just a little more you can have Office Professional on 5 locations

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I bought 5 total computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 total computers. 2 of them being the exact same laptop. but 1 laptop had this riduculous Microsoft S program on it, I brought back only for you tolet us know microsoft worked out some deal to put on all computers. Anyway we had to reset and it took off our microsoft office and then asked for a new key using up 1 of our 6 keys even though we never used it. We need that given back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office on the Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mobile and updated Office 365 is a winner for a hardcore MS Office user. Really like the outlook client for MAC and cross device compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free i guess so thats pretty good, if you are a student you can get the full version for free

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP printer did not do what they said it would do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an HP ENVY 5530 series printer. I was interested in scanning documents into editable Word documents. The sales person said the All-In-One printer that I purchased would do that. Then printer would not. I contacted HP support for assistance and they said for a $25 fee they would explained to me how to correct the problem. I refused and took the printer to your store and asked if they could help. They said yes for a $40 Geek fee. I returned to printer and print cartages for a refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Captive No choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with price for monopoly use of software. No choice but to pay Not practical to purchase single use even when needing only 2 uses

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to work on a business plan , new scheduling , accounting . Just perfect for all , and i know i be able to use for way more things to come .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft needs to improve the ease of installation and get some AMERICAN tech support spoke with 15 agents all in India and couldn't understand a frigging word they said.. Buy AMERICAN and SUPPORT AMERICAN WORKERS!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great free add-on witj my speaker and headphone combi

    I would recommend this to a friend