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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 11,213 reviews
  • Rated 5 out of 5 stars

    Great Family Microsoft 365 Package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome family package that allows me to log in on several devices in order to continue working when and where I can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Excel. It's Word. It's what you expect and need if you are doing basic office work on your computer. I've started using OneNote, which I never even realized existed, and it's pretty good, too. I'm a traditionalist and like my files orderly and accessible on my HD, BUT (oh, the irony) my favorite thing about this product is the ENORMOUS space available with their OneDrive cloud storage. It makes files/videos/pics accessible over all my devices with great convenience. It may be good enough for me to embrace modern technology to its fullest, FINALLY. I can work on projects wherever I may happen to be seamlessly. I'm not a huge fan of the subscription model, but ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software package for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You reaaly have no choice but to get this. O364 family is perfect for us. Everything we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 best platform !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall, across-the-board experience using Microsoft 365 has been profitable and extremely good for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for everything you get. Especially with the family plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUN AT THE OFFICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is effective software for a busy world Best Buy had me off in running in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Golden.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. I Love the price and the number of office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was tied to a laptop purchase for my college student and a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 -Breakthrough Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a breakthrough service. You get everything you need for the whole house for a fraction of old way of implementing their software. Delighted with the Microsoft 365 purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works well. Converted from desktop version, looking forward to have other family members utilize it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is the best out there. Its so convenient and can be used with other computers too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life very easy. I love being able to edit my documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable for my book-writing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife accidentally purchased this when we bought a new computer not knowing I already have a subscription. I went through a bit of a hassle canceling the order but it was done. I renew this each November and it is a must-have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 - be sure to follow-up with your order!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has long been the standard for office productivity. My subscription took too many steps to activate. I ordered, had to wait for a special email that never came. I called Best Buy and was given a code. The wrong code. A week later, I received a text message reminding me to install my software. That was actually funny since I had been trying to get the code for over a week. The new code was similar to the initial one, but a few characters were different. It's all sorted out now and I'm back in business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great so far. My wife needed it more than I did but it seems that I use it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro soft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and keep up with!! Good deal with families.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this on an old computer, and I wanted to continue with the same programs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent price but it's yearly subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only rating it 3 stars because I have to pay a yearly subscription. It's lame that Microsoft is doing this. I guess it's ok because they give you 1TB of cloud space for each user. Other than that, it works great for the program's that's included.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello AbbySeth, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Trust Best Buy Tech Experts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative listened to what I wanted in office and pointed me to the best product for me. Now that I have used the product... it IS exactly what I was looking for. I almost bought the wrong product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Evolutionary change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated but familiar. I still find Office more versatile than the Apple Pages and Numbers product for my work. The exception is PowerPoint which still is nowhere as intuitive or polished as Apple Keynote. The layout is a bit more Microsoft than Apple now, but the functionality of the programs outweighs this negative.

    I would recommend this to a friend