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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 11,213 reviews
  • Rated 5 out of 5 stars

    Work from home.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs this if they don't already have it. With working from home this helps a lot. I'm able to do my job as if I'm actually in the office. So yeah, good buy as far as I'm concerned.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We couldn't agree more! We're very happy to know that Microsoft 365 is helping you meet your goals while working from home.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Happy with Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to update my personal 365 to a Family 365 and it worked great. My husband loaded the Microsoft 365 on his new computer without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, nice staff. Knowledgeable on the products and if they didn’t know an answer they would find out. Easy to pick up order. 10/10 experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. It is good for the family and for work online like doing paper works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product to get everything done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can have all these benefits on my phone if need be. Microsoft 365 offers everything I need to get the job done at home or on the go! Only downside is the yearly subscription!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an useful thing to have, too bad we can not use these programs without these but hey it is useful to have anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, easy use (although take that with a grain of salt, I’m professionally trained in Microsoft programs)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Office suite programs since the 90's. I prefer Microsoft over the freeware Openoffice. Have never had a problem with Office programs when it comes to compatibility with other programs. Love the One drive feature and being able to share things with others via One drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hugs n Luv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To install it is so easy! Great program. You can install several family laptops !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365 LisaT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was relatively easy to install. I was fully satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had reservations about the MS Office suite per subscription. However, I would have to say 6 months into it. It is a good deal. In that you acquire the updates. You also get space online to place files. In this package I acquired you can put it on difference devices that are yours / family. I have on my laptop, wife laptop, cell and iPads. I am adjusting since I am used to buying as opposed to subscription. I am not used to paying yearly. However, I have the assurance I get all the new updates without issue without having to buy software / or buy an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service and products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and the Best Buy Team Tech and sales folks in store - The service was white glove! The team helped identify the challenge and offered ideal products to correct the challenges presented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BevW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the apps and it makes it easy to do the work. I am a counselor and have to prepare reports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente i recomendet i used every day easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for Apple users.!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an updated Microsoft office is great although there is a learning curve but so far fairly easy to navigate. Would recommend for Apple users that had a history of work computers (not Apple).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      That's a great point! We pride ourselves on creating software for all, and design our products to be accessible and functional; no matter your experience level. We're happy to hear you have enjoyed your time, and have found the system easy to navigate. We appreciate you sharing your thoughts with us!

      Best,
      Brad - Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in one plan, a must have for any computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty much defacto office package...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to say about this iteration of office. I still prefer to purchase software and own it, rather than rent it yearly, but economically, it probably makes sense the more I think about it. I just don't look forward to stacking up yearly/monthly charges if i had my druthers...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked really well for us. We have it on our computers in our home. We had purchased two new ones and could put this on the others also. It's been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for our family. So important to have so much space for backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was excellent and knowledgeable to the point they guided us to a better option of computer.

    I would recommend this to a friend