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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 11,213 reviews
  • Rated 4 out of 5 stars

    A “Must Have” suite of programs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook, Word & Excel are programs I use daily. I can’t imagine trying to conduct business without Microsoft 365. Best Buy had the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family plan has been very helpful to keep all of our products up-to-date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package worked great for our needs. It was easy to install on our various computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using software for a few years, and it meets our current needs for personal use, and college use. I also like that 6 users can be on you plan.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to have you as a long-time user, and pleased to hear you have been enjoying the form and functionality of your new Microsoft 365 Family subscription. Sharing access has never been easier, and we're excited to be a valued addition to your professional and educational workspace. Thank you for sharing your experience! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    A MUST HAVE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have!! I have multiple computers and this was easy to install on all of them and keeps everything up to date. The cloud works amazing too, I love how I can move from one computer to another and not have to transfer anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the price and the performance. The item help me keep using my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast to sign up for . My system wasn’t saving files but fixed now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Office 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use across all devices. I have used this on Mac iOS, Android and of course, Windows 10. I do my invoicing with Word and the ability to covert into PDFs is useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the software is great and easy to install, it's a still a shame at this point that it's not standard on a Windows operated computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    self employee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good i really like it is very helpful and you can't beat the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365-GUAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always be a customer of Microsoft for over 30 plus years and so far I have not had a major issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love the ability to have our own accounts, with excel a word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at an even better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Office 365 for many reasons! For one, when you get a new PC, you get a $20 discount. YOu also get 1 TB of storage for EACH account, meaning up to 5 people can have their own account in your family, and EACH gets 1 TB of storage. Can't beat that! Plus, you get all products in the Office line, including Access and Publisher. And if a new version comes out, you get that as well. You can also legally move it to other machines as needed, so if yours dies and you need to put it on your new machine, you can.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    MS 365 Family

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great software to have with kids in school. Must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy download, works for the whole family. Received instructions right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Our dinosaur of a computer literally blew up. I knew when it happened I wanted a lap top and it was a great time to happen. With guidance from and IT friend, we searched and found our Lenovo on sale with enough hardware to begin. We were able to set up ourselves with a little help from the IT at Best Buy. Thank you for being there and so helpful. We love going to your store now where used to it was not as pleasant. I was also able to find and nice and affordable case for the Lenovo without spending a ton of money. Such a happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the whole family! It was easy to use and accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it syncs to all your devices and can pick up where left off. Has all products needed to complete any office job, reports etc. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before my initial purchase, the Geek Squad assisted me in deciding which was the best for my laptop. They were extremely helpful and knowledgeable. And the product works wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Office Productivity Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 - it's the standard. I have tried other Office software (e.g., Google), but nothing works as well as Office. I like the ability to share the subscription with family members and each family member can put Office on multiple devices. Having the One Drive back up is great, so I can access my files across multiple computers and makes my work seamless.

    I would recommend this to a friend