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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 11,213 reviews
  • Rated 5 out of 5 stars

    The Best Office Productivity Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 - it's the standard. I have tried other Office software (e.g., Google), but nothing works as well as Office. I like the ability to share the subscription with family members and each family member can put Office on multiple devices. Having the One Drive back up is great, so I can access my files across multiple computers and makes my work seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase and much needed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much-needed software and office products are very useful daily, and their price is pretty decent for a year of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shareable Applications a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is the type of software option other application companies need to utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for your computer! Great purchase and best to get at time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value….will definitely be able to use all six for all the laptops we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like we're back in the saddle - after time without Word, it's great to have such a useful and capable work tool again. Easy to use for school and personal needs also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for e-learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for the whole family to support their assignments and school projects during virtual learning. It offers a variety of essential programs needed for school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping your whole family with school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have needed Microsoft 365 Family for a long time, and we finally purchased it with our new laptop. Perfect for new, or legacy documents while traveling or on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I could purchase a multiple use disk version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my desk and laptop computers and with that moved from Windows 7 to Windows 10. Had difficulty loading my Microsoft Office so I decided to update that as well. Found that my choices were to either purchase multiple copies of the Suite or go to Office365. I am not a fan of subscription based services, but I chose to go with a 12 month subscription to Office365 Home (Up to 6 people). It has been working well. Just wish I could get a single disk for multiple machines like in the old days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Miscosoft products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very needed. Love having this installed on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hack

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft family product is great but Best Buy did exchange for the product subscription. I need the a business version! I was finally able to use this merchandise that I purchased in December after Best Buy allowed my serial number for my first purchase to be compromised, including using my phone number and making it so I was unable to access Microsoft with my phone number at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adaptable and good deal for family, i am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential business product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product in my law practice every day. It keeps me and my staff abreast of developing trends and technology. For top shelf commmunications and presentation tools that are universally compatible, the product is unmatched. Well Done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use and install. I would encourage others to use it and it was a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new format! I wasn't sure I would at first. I can work at home, save my work. Go to work and sign in to my account and there is my work, all without a jump drive. It does take some getting used to but so far I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same Windows

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same old Windows except a yearly subscription now. Got a discount with laptop purchase. The kids use for school work. Pro is good for 6 computers. Con is a subscription now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have the office products especially if you’re a student. There are numerous things you can do with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a must have for any computer used for work or school. We chose the 365 Family so that everyone in our family could enjoy the benefits.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to be a solution for you and your family! The multi-device compatibility of your new Microsoft 365 Family subscription is a real perk, and allows every user to utilize the features of your new suite. We're happy you've been enjoying the freedom and functionality it supports! Thank you for sharing your experience, we appreciate it. We're glad it was a good investment for you and your family.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Microsoft 365, but I don't like the fact that it is set-up on auto renewal. But you can download it on 6 devices, so the entire family was able to download on their devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problematic...and not expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had serious issues with installing Microsoft 365 in my new MacBook. Needed Microsoft support to correct it. Took 5 hours. Geak Squad could not fix it.

    No, I would not recommend this to a friend