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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 11,213 reviews
  • Rated 5 out of 5 stars

    Great product !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, such a good package to purchase for the family usages!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is Awesome software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Microsoft 365 Family. I purchased it for my new laptop. And could not be happier. It is complete, has essentially every piece of software I could need. I was a basic user of Microsoft but 365 has opened new doors for me!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT FOR DRAGON NATURALLY SPEAKING USERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially rejected the notion of a continuing-pay for use model, but with two laptops and a desktop to keep current, I reconsidered when I recently replaced one of the laptops. Installation was curiously easy and I quickly learned that ease of installation is related to the product’s most glaring shortcoming! The applications do not become 100% resident on the target devices. Instead, some sort of hybrid local/cloud/background is employed. It is this non-localized application residence that renders Office 365 largely incompatible with Nuance’s Dragon Naturally Speaking! Neither company is particularly forthcoming about this glaring shortcoming. Each conveniently points a finger at the other, while neither bothers of offer a reasonably visible and/or accessible compatibility warning ― not one that a customer is likely to see prior to purchase anyway. So… If you are a fan/user of Nuance’s Dragon Naturally Speaking, know that Dragon will NOT FUNTION with Microsoft Office 365 applications as you expect them to and certainly NOT in the way that Dragon users have become accustomed. Dragon dictation CANNOT be input directly into (for example) a Word document. The ONLY means of input is the multi-step process of (1) dictating first to the simple text Dragon dictation Pad, (2) selecting the desired text from the pad, (3) cutting or copying the selected text from the Pad and (4) pasting the text to your Word document. Even Google’s free office suite does a better job than this! It too requires use of the Dragon Pad, but the with the Google app, the Dragon Pad is called up when dictating begins and moving the Dragon Pad text to the document is accomplished more easily with the Dragon Pad Transfer command. So… While this wholly unexpected and unacceptable compatibly issue lingers, at least I get to keep paying each and every year for the privilege of, Microsoft Office 365. Apart from that, Office 365 functions like Microsoft Office. I have the sense that this issue will catch up with and perhaps haunt Microsoft and/or Nuance (Dragon), but a lot of money will have changed hands by then and a lot of users will feel frustrated at best, and duped at worst. CAUTION DRAGON NATURALLY SPEAKING USERS ― THINK TWICE ABOUT OFFICE 365!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to use Highly Recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't imagine life without Microsoft's 365 subscription to their suite of software products. Nothing comes remotely close to the utility of their apps, especially at the price at which they are offered, and particularly when you have large family that all need it in their lives too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for multiple people.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this was included with product we ordered from Best Buy. That we can use the excel, word, etc with up to six people. This works for our office just fine. Only wish they could included adobe with this package. It's convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , informative updated technology good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! My entire family has access to all MSO Essential Apps at low cost annually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product! Well worth the money and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 family. Easy to install and works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! This is the best product being used by all our household members. We love it so far :-).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc program

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good program allowed us to utilize and create many documents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2025 start up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good usual Microsoft 365 Word and excel are the ones used most

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 has all the apps you know (Word, Excel, PowerPoint, and best of all OneNote) and allows you to install them on 5 different machines. The subscription also includes 1TB of OneDrive cloud storage, and since the OneDrive integration introduced in Windows 8 this puts Office 365 Home over the top. If you need the best suite of productivity apps and tons of cloud storage you really can't go wrong here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software for the family. Used office for many years and like new new subscription modle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this at the recommendation of one of the floor reps. Basically you download the program and renew each year if you want the updates. He recommended doing it this way because the newer version of Office may come out soon and it would be cheaper to upgrade at that point rather than pay full price for one version and for it to be outdated in a few years. So far it works just like Office should on our Mac. This is our first time using One Drive and it is a useful storage device as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss being able to own my own copy of office. I got a new computer and I couldn't load my old office 2017 on it. At least this way I don't have to do updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence in action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 365 for many years. I can't recount the improvements, enhancements and additions. What stands out is how intuitive (I guess the new term is organic), well supported, and priced to be attainable to most budgets. If history can be a predictor of future performance then I can't wait to see what tomorrow brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Family with Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent card, it helps us a lot to carry out activities in our daily lives, my family and I, on our computers, laptops, cell phones, and everything we need on our devices. We bought the annual Microsoft Family Card and it works great for us, thank you Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365 via software download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Office 365 from Best Buy and selected the product code email option. This requires you to download for the site and only the product code is in the email. It was quick to download and install. Note, I had office 2013 which it uninstalled as you can't have two versions of office with 365. Still learning all the updated features. Purchasing online from Best Buy was a breezed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review and walking through the download process. We're glad you had an easy download. Best, Nelson
      Microsoft Customer Care Microsoft