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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 11,214 reviews
  • Rated 5 out of 5 stars

    Easy and affordable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft finally came up with a easy and affordable way for users of Microsoft Office products to legally use them. I bought the license for 5 computers at home, My wife, son and myself use it for School work, and installed the software on the 3 computers without a major hassle. The only confusing part for myself was the fact that when you setup a new computer using Microsoft Windows, you are asked to enter your email information and password, I have my account with outlook, and that is what I did; then when you activate office the first time, it needs to be linked to an e-mail, I used the same outlook email as my computer. When I entered the information in my son's computer I had to use my son's e-mail for his computer, but when you activate the Office software the first time, I had to enter my email information and password in order for Office to work on his computer. The good thing is that is only the first time and from then on, it does not require it again. I had to do the same thing in my wife's computer. For anyone that is setting this up for the first time, keep that on mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Package.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to rent Word, Excel, Powerpoint, etc all in one package. It's nice that you can get it for Windows and Mac in the same package. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price for 5 Ccmputers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey I don’t need to say more I have bought one of these every single year. I have 4 computers in my house hold and this takes care of each one I even put it on my iPad. For the price you can’t be beat. If you don’t have the cash to buy office for all of your computers and you have more than one this is the product for you. We all know what office entails so I don’t have to go over that. And if you have had the product before it will be a sinch to set up even in the initial install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great subscription for working people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the 365 for my daily work especially away from the office computer. I recommend my fellow workers to have a subscription covering the whole family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rene,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping you while working from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great For Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the software started on everyone's computer just in time for school to start! Great software package plus I understand you can safe files to the cloud and retrieve them elsewhere too (haven't tried that yet).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm Provides all the features that I need Without the hassle An overall very cost effective I found it easy to install

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Peter,

      We're excited to hear you had an easy installation process, and have been enjoying the many features and applications included with your new Microsoft 365 Family subscription! Whether it be its ease-of-use, reliable functionality, or simply the entire package, we're thrilled you found the solution you were looking for. Thank you for sharing your feedback! We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 service was reliable and easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and i are very happy with our purchase of Microsoft 365 its everything we expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great option for someone that needs all the office products. The best part of this purchase is I can use it on up to 5 PC's. Installation was simple and I would definitely purchase this option again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love This Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the idea of being able to stay connected and focused on the things that I'm working on. Staying in sync allows me to stay on top of what I'm doing no matter what device I'm using. What's not to love?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest in MS Office apps does not disappoint. Considering what is included for the price, you definitely gets your dollars worth for one PC let along being able to install on other home pcs and laptops,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access to Office for Everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is really enjoying access to all of the different office applications from all of our devices. Really makes sharing and collaboration easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      Thanks for sharing your review. We're glad to hear that your family is really enjoying Microsoft 365 Family.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! My family have all benefited from using it. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to purchase office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal and the best way to purchase office products. The other versions are expensive and quickly become obsolete. With this version you are always up to date with all of your home computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps a lot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed this so much help with school work so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an easy decision because you get the latest software and cloud storage bundled car reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is Something that we should not live without….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and the family plan is great. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and can be shared with my grandchildren for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Ordered online and Best Buy emailed the instructions on how to download. Said it would take an hour but I had in within minutes!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Holly,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Family easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft