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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 11099 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 11,099 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great product with the ability to work on or offline. I love the family plan which includes up to 6 users and the ability to start working on one device and continue working on another. I also like the collaboration features and that it provides 1TB of storage with the subscription. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 has all the apps you know (Word, Excel, PowerPoint, and best of all OneNote) and allows you to install them on 5 different machines. The subscription also includes 1TB of OneDrive cloud storage, and since the OneDrive integration introduced in Windows 8 this puts Office 365 Home over the top. If you need the best suite of productivity apps and tons of cloud storage you really can't go wrong here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accomplishing my life goals.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Microsoft 365 family . I wanted to use the excellent for medical, doctors, personal and genealogy. Create our life history and story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for mi family Very easy to use and the 1 tb of store very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - 365 Family (Up to 6 People) (12-Month

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family has allowed us to use all of the most current apps and technology on our new laptop. This product is available for up to 6 devices and has allowed us to add to multiple devices to stay current.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365 via software download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered Office 365 from Best Buy and selected the product code email option. This requires you to download for the site and only the product code is in the email. It was quick to download and install. Note, I had office 2013 which it uninstalled as you can't have two versions of office with 365. Still learning all the updated features. Purchasing online from Best Buy was a breezed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review and walking through the download process. We're glad you had an easy download. Best, Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Windows 11 missing MS Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss not having Microsoft Works. Used it a lot. Had to buy Office Suite to still have access to my spreadsheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best Office product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have several devices / family members. Easy to use and gives you all the updates you will need. Activate and you are off to the races.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need for home and office work. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this at the recommendation of one of the floor reps. Basically you download the program and renew each year if you want the updates. He recommended doing it this way because the newer version of Office may come out soon and it would be cheaper to upgrade at that point rather than pay full price for one version and for it to be outdated in a few years. So far it works just like Office should on our Mac. This is our first time using One Drive and it is a useful storage device as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Experience & Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Microsoft 365 from Best Buy and couldn’t be more pleased with how simple and seamless the entire process was. From checkout to activation, everything worked exactly as it should—no tech headaches, no fine print surprises. The digital delivery was fast, and I appreciated the clear instructions for setup. Within minutes, I was up and running with Word, Excel, Outlook, and all the tools I rely on daily. Best Buy made it easy to get exactly what I needed without any hassle. If you’re on the fence about where to grab your Microsoft 365 subscription, this is your sign—Best Buy’s the move. Great price, great service, zero regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a family who needs cloud storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very underrated product. You can get 1tb of cloud storage for 6 ppl AND the latest office products. You can also have multiple installs. This helps me and my family so much. I don't need to worry about any of them losing their data anymore. This is the cheapest IMO compared to Google and Apple. I've been doing this for 3 years now, I hope the price doesn't change

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear you are finding so much value with Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 is a must have for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that having my Microsoft 365 applications available on all my devices makes for smooth transitions. Sending and receiving last minute updates are just a click away. A must have! !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outlook has gone downhill

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is still great but with one exception. I preferred classic outlook because color coding helped me keep my schedule straight. This is something the new outlook did away with. Classic was working great until a couple months ago it stopped pulling my new emails from gmail account. J nowongwr use outlook. I use the rest of office just fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello. Now that I figured out how to get into my Microsoft account. The product appears to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to storing documents in the cloud. Great that software can be used on five devices. Easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the fact that Microsoft makes you pay for 365 when I used to be free. Too expensive to have to renew each year. Very disappointed,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Making this more Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for a small business. Was able to quickly download the product on each computer. Has everything we need included and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Now includes co pilot. Great addition. Awesome value for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably unlike other users, I approached this purchase from the point of view that I needed a cloud storage solution like dropbox or google drive. The price of this with 1TB one-drive is very competitive to dropbox and google drive. Then getting the latest versions of Office is a major bonus.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad to hear that you are taking advantage of the 1TB of OneDrive cloud storage. It's one of our favorite features.

      Thanks for the review,

      Nelson
      Office Customer Care Microsoft