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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,218 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    A Must Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the Spreedsheet that sets the Standard then this is the best way to get. Works Great across multiple platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Upgrade for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was running Office version that had reached end of support. The salesman was very helpful in explaining the different options. This version supports multiple laptops and phones/ipads. Super easy to install and set up. With the auto renewal, I don't have to remember to renew the subscription. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have for doing record keeping and excel is good for uploading in other programs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is helping you stay organized.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    WB

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value highly recommended will buy again very useful

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Win Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for years, love office and getting it on sale from Best Buy makes it sweeter.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love Office.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a senior citizen like me. Has everything I need, want, or use and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family can use this product. It serves our academic and school needs.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product using on my MacBook Pro. I have only used previously on windows products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for 6

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a family subscription to Office got to have it these days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful software package, easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace expiring individual plan. Easy to install. Purchase worked as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It’s was right in my budget. I use this product in a regular basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I could share with my husband and son for them to use. My husband has already been wowed by the Excel spreadsheet organization.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What a screw up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was priced at $99.99. When I purchased it, I was charged $109.99. Best Buy screwed up my purchase. I purchased a laptop and a warranty. What was charged to my credit card was well above what I purchased. In fact, the $10 discount I was to receive was actually added on as a separate purchase making the total cost $119.99. Now I have to teach Best Buy basic math because they got everything wrong and I now have to correct it for them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get this for free with certain products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Office, the gold standard for productivity. There's not much to say; either you need it or you don't. But there are certain products here that will offer this for free, which if you already have Office, will append to your currently existing subscription, and push your bill date by three months.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You might pay alittle for the product but you could use it on 6 devices.... well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second year with MS Home 365. Great for all my macs and the 1 of I own. Would have dost much more had i purchased this software separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this everywhere for the past 7/829 years... well worth it. I love the TB of storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great package for the family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this on my laptop and phone. I’ve shared it with family and they love it, too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are sharing your subscription and using it across your laptop and phone.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this on my personal home laptop. All programs are laid out great, and very user friendly for anyone no matter how tech savvy you are!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using office 365 because of the ease of use and the ability to use on my mobile device.

    I would recommend this to a friend