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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,218 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the right way to go for the family buy. It’s been great to have for all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Chapel of St Therese of Lisieux

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff made it easy to shop once I told them what was needed. The purchase went smoothly and setup was facilitated through the Geek Squad. We are able to use the new hardware and software with confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Connecting devices

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed to connect more devices to ethernet. Easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A price to make office worth paying for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's MS Office, what else can I say? I am happy to have full suite access and the cloud storage. Online access (limited) to apps is also useful. More functional/coherent than OpenOffice and free office products I've tried. Normally it's not worth the price, but at $20 bucks as a promotional offer for a 5 user very worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great use for the home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my kids and also could use it for upto 6 people with laptops. WOW! Great deal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MSFT 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to upload and I like the family option. I’m able to use it on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    microsoft software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, I like the ease of use and prompt loading by the geek squad

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Half A RIP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny when you need to use it but really dislike the yearly subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't updated office in a few years and I am glad that I have. Not sure of any down side yet, but I will update this post if I do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All inclusive with total tech support, the price is even more reasonable. Beats purchasing it separately.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes all the difference in providing your computers complete pacy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features I need in one convenience and better package for the whole family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We love to know that you're finding 365 convenient for your whole family. Thanks for taking the time to share your story with us.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful all the time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this software because is easy to use and very helpful for working every day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to install, I used it for the whole family at one price .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to be a solution for you and your whole family! We're proud of the package we've put together in your new Microsoft 365 Family subscription and its multi-device compatibility, and are thrilled you've found it to support all of the functionality and features you were looking for. We're glad you are pleased with your purchase! Thank you for sharing your feedback, we appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I finally had to break down and upgrade and I’m happy I did! Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome office product solution for both personal and business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office 365 is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Office 365. Outlook is a little different in importing contacts and notes, but I finally got it figured out. Otherwise it is very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation options available priced a little high

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Microsoft Office 365 for about 6 months. It has been an easy transition to make from old school to the new version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on several Win 8.1 and Win 7 systems without a problem. Integrates well with cloud storage and with 1 TB there is plenty of space.

    I would recommend this to a friend