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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 11,145 reviews
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant to purchase the Microfsoft 365. I'm so accustomed to downloading the software to one computer using a disk or key code. I'm happy I purchased this product. It provides me with the flexibility to use it anywhere I'm able to login to Microsoft and I can share it with other family members.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Microsoft Office 365 for about 6 months. It has been an easy transition to make from old school to the new version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best App for your money love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with Word Office 365 I very happy with all the program in Office 365 it did help me solve all my problem worth the $99.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on several Win 8.1 and Win 7 systems without a problem. Integrates well with cloud storage and with 1 TB there is plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Family 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i can utilize this product on my electronics and be linked.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The ability to use multiple devices is a huge perk of your new Microsoft 365 Family subscription! Whether it be its functionality, or simply the many features it hosts, we're thrilled you have found it to suit your needs. Thank you for sharing your experience with the community! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 2 out of 5 stars

    JUNK!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Program itself is a great program...........but.............trying to get your this Program to work with your previous e-mail address is anything but simple!!! It's a NIGHTMARE and Microsoft really needs to work on this because I was ready to demand my investment back from them because I could not get them (Microsoft) to accept my prior e-mail address as they kept telling me that it was already in use and I was like..........duhhhhhhhh no kidding you jerks!!!!! SERIOUSLY, MICROSOFT DOES NOT MAKE ANY OF THEIR SO-CALLED INSTRUCTION SIMPLE OR EASY TO UNDERSTAND AND WHAT'S WORSE IS THE FACT THAT YOU CANNOT.........AND I MEAN CANNOT GET IN TOUCH WITH ANYONE AT MICROSOFT TO HELP YOU SOLVE YOUR ISSUES!!!! VERY POOR CUSTOMER SERVICE!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 family subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install more than one device. Microsoft is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BestBuyHappyCamper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for home computing. I use parts of it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome product to have I use a fair amount of these products and it makes my job easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for office/personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the office 365 for my business but the additional features allow me to use it for my personal use as well. I love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    What can I say, its Microsoft!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time user of Microsoft's products. Installed on new Galaxy View 2 with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about office 365 is you not only get Microsoft word, PowerPoint, and Exel etc you also get 1 terabyte of cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price for family use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for family use. Geek Squad helped us to install on all laptops in family!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price for multiple users and a reliable product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and cheaper than even getting it through Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 4 out of 5 stars

    Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs are useful for school projects and any small business spreadsheets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review of Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. It was quick and easy and at the right price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, kids use for school, best way to go if you need more then one copy

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Incredible Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third year on Office 365. I have found it incredibly useful since I do not have to pay a large sum upfront to use the amazing services included with the subscription. The multiple user setup allows me to put this on my home computer as well as my travel computer so I can always get work done when I am away from my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a easy to use software and I was able to put on several computers,

    I would recommend this to a friend