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Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 11,214 reviews
  • Cons mentioned:
    Outlook

    Rated 4 out of 5 stars

    Outlook has gone downhill

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is still great but with one exception. I preferred classic outlook because color coding helped me keep my schedule straight. This is something the new outlook did away with. Classic was working great until a couple months ago it stopped pulling my new emails from gmail account. J nowongwr use outlook. I use the rest of office just fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office 365 Suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new office package is running good. Tech did a great job installing it. Still getting used to the new office format but like some of the new features, improved from the 2013 version I was running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product for cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use apple phones. At work we use microsoft. Love the ability to use 365 on my apple phone. Love the cloud ability to get all files anytime anywhere. I prefer this over google. But use both google and outlook for emailing. Microsoft Teams is great and I love the To Do list.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that you are enjoying the ability to use Microsoft 365 across all your devices. It's one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Computer Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have used this product, or versions thereof, for more than 20 years. It can do so much more than I have training to do. Easy to install, love that it is good for up to 6 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    365 for the family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    office 365 convenience for the whole family - on the pc or in the cloud, it just works...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install and fast upload. Great for family use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 is great since you can upload to 5 PCs/Macs and tablets. Easy to download and install too. Can't get any simpler than that! I like the fact that it allows a yearly subscription in case you only need the program for that year. It's also nice to always have the most current versions available. Good selection of most commonly used programs too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Microsoft 365 Family (up to 6 people) (15-month su

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Windows, Mac OS, Apple iOS, Android [Digital] Very easy to install. Works well. Have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new system, so happy to have everything upgraded

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    program's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers allot of programming for your office and for your writing tools along with creative mind for a good price i feel like but i still feel like they could be more descriptive on the product itself and how they all work before buying into it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up got it at a great price runs very good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING we need to get the task done right at our fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great package for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This family 365 allows me to have 6 persons in my household to be on it for a year. What a deal. I have many kinds of computers in the hose and it is one size for all. Doesn't matter what kind of computer you have. I will continue to purchase this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Updates for Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an easy program to install and share with other family members. I have not updated my Office Apps in several years and I am very pleased with some of the stream lined functions. I can add up to six people to this one purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Microsoft Family 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. I shared it with my family and everyone installed it with no issues. Great product. Highly recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Will never leave.

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My family will never use a different product. Between the office package we all use, Defender has saved my family better than other products with credit monitoring.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and functionality! Plus family gets to enjoy also on their 5 other devices .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MicrosoftOffice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have a program we can share among our family!

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    I had my doubts..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about "renting" software. After some consideration it is almost a break-even deal when you consider having to buy a new version of Office about every three years. You automatically get the newer vesion when it is released, for the same prive.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Excellent Product that has flexibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family edition for Microsoft is a great way to stay current on the program and it lets you remove a spot as needed. This is really good if you replace your computer. This was always an issue as you were out of luck.

    I would recommend this to a friend