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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 11,145 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Because I could update the whole family!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to be a part of a system upgrade for you and the whole family! The multi-device compatibility of your new Microsoft 365 Family subscription is a real perk. We're happy to be a viable solution for you and your household. Thank you for sharing your story! We appreciate it, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    so far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new purchase for me so i have not had the opportunity to put it through its paces, however, f so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good purchase if you are using multiple devices.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription has the advantage of adding the software to multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way to keep up to date and get upgrades to the latest version. I wish this was around many years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fresh install is OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing a fresh install is very easy, unless you don't already have a LIVE account. Once that is done the install is painless and quick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to access information. Just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to transfer to others. Has word excel and others

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great price for multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that I am able to use this on more than 1 computer for a reasonable price. need for college as well as personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is finally catching on to the cloud concept. Great value for home use. Particularly families with multiple PCs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It makes running my business so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Works well with Mac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Office seems to be more user friendly than versions in the past, and works pretty seamlessly with my MacBook. I'm not a big fan of Windows, personally, but I'm impressed with how well this Office suite works on my Mac. I have to have it for school, but I may just end up using it after I graduate as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Microsoft product purchase for high schooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased and was to be loaded by the Geek Squad Microsoft server was down according to the Tech but was called to pick up laptop and upon returning the next business day the Software was still not loaded and had to be returned and purchase another Microsoft software and lot of time was wasted waiting in the store for the software to be installed was disappointed in the Best Buy staff and management in how this was handle and lack of correct information about the two Microsoft products availability

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected and easy download after purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and convenient! prior to purchasing this we were using google docs but became a hassle not having the real thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on multiple systems and also great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the that I can put it on 6 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning curve...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any update, there is a learning curve, figuring out where everything I use is located, and how to get the scanner on my printer to communicate with my computer. Can't say it's 100%, yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nothing more to note its office, digital code, was nice and easy to download.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No competidor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! And with a good value. Word, Excel, PowerPoint, Outlook, OneNote Publisher and Access All that I need to my Office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quite the bargain!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for up to six individuals. Love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad you've been pleased with your purchase! Outfitting the family with the tools they need has never been this easy. We're excited to hear you've found your new Microsoft 365 Family subscription to include all of the features and functionalities you need most! We're thrilled to be a beneficial addition to your family's workspace. Thank you for outlining your experience for us! We appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft