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Customer reviews

Rating 4.5 out of 5 stars with 11182 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 11,182 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has benefitted from this product - a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very useful. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in our office and have had no problems with it. Good value for how many computers receive the software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use code to get access to all of my family’s devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Really glad that I got the Family edition.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're glad you got it too, Zelda! Thanks for letting us know that you found a great deal.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Just what we were looking For!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect fit for my new Mac! I now receive my emails in the format I am used to. Thank You so much. Greg H

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the family

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied customer. What a great deal for the entire family to enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple process that was easy to install Convenient for whole family

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that your installation was easy and that you love Microsoft 365 Family for the whole family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office 360 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that you can use it on 5 devices. I used the 30 day trial first then added my key code.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Thank you to the salesperson who helped.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. I lost the card after I installed it on one computer but could still download it on another.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best software for your personal computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time on Office 365. I am really enjoying it. It wasn't much of a transition from Office 2007.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say Microsoft Office products are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like MS Office 365 format. It is good that you pay by the year and stay up to date with the latest versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ms

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased. nice software, very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for large families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy if you have a large family. Great new features, easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need in one purchase bought the year version cause monthly just seems silly. Glad I bought this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is keeping my whole family safe!! We’re very happy with this !!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JUNK!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Program itself is a great program...........but.............trying to get your this Program to work with your previous e-mail address is anything but simple!!! It's a NIGHTMARE and Microsoft really needs to work on this because I was ready to demand my investment back from them because I could not get them (Microsoft) to accept my prior e-mail address as they kept telling me that it was already in use and I was like..........duhhhhhhhh no kidding you jerks!!!!! SERIOUSLY, MICROSOFT DOES NOT MAKE ANY OF THEIR SO-CALLED INSTRUCTION SIMPLE OR EASY TO UNDERSTAND AND WHAT'S WORSE IS THE FACT THAT YOU CANNOT.........AND I MEAN CANNOT GET IN TOUCH WITH ANYONE AT MICROSOFT TO HELP YOU SOLVE YOUR ISSUES!!!! VERY POOR CUSTOMER SERVICE!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very good to work with and is compatible with our existing system

    I would recommend this to a friend