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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 11,145 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s doing what I need it to do!! Works great. Has worked for all my computers and ipads

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and use it on several pc's but often I get the additional bar across the top of one of the programs indicating I need to activate even though I have already. I'm not sure if it is a program glitch or a pc update glitch. But I have renewed my subscription about 3 times and have been happy with it for the most part.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're really glad that you've renewed with us and are enjoying 365 Family! If you're continuing to have these issues with activation, please head to our help and learning page here for support: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a newer version of Microsoft. Easy to install and great that we can share in the family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for, easy to install (simple direction & tech support) Price , fair market value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this product for school. Great deal with you purchase a laptop or Mac book.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Install on five devices.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for up to five devices. Will see what happens at 12 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product, but pricey and needs internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars, but I just think it's so much money for just 1 year. Maybe it's cheap compared to other things, but when you are a family of 5 and all 3 kids are teenagers, it's just hard to budget in so much money each year for just Word and Excel (we don't use anything else of Office). Also, if you aren't connected to the internet, then all of a sudden certain features won't work and it makes it a little frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    GREAT PRODUCT AND FULL FUNCTIONS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product has everything i needed, plus the ability to install it on 5 devices is and added bonus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Get the Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was quick, easy, and painless to get the full suite of applications downloaded and running.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what we requested and expected, thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and activate; got what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad install. Quick service and will be Great to have one product for all our computers

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Project Director

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the staff and my Desktops computers

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this office product since it has all the features that you can ask for, along with an included Microsoft One Drive of 1TB which has recently been extended to unlimited cloud storage. Works fine on every device.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for what I need it to do. Put on several computers

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product at a great price I will renew this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Perfect for what I need. Very happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this i can use it on all my devises.Tablets and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to find the numbers to put in to get started, but after than it loaded very easy. Nice delivery system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, mainly cloud storage for my family, it is great.

    I would recommend this to a friend