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Customer reviews

Rating 4.5 out of 5 stars with 11182 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 11,182 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The apps are GREAT!to use for home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps our family with kids homework and college homework. Also if you have our own business at home.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Install on five devices.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for up to five devices. Will see what happens at 12 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and use it on several pc's but often I get the additional bar across the top of one of the programs indicating I need to activate even though I have already. I'm not sure if it is a program glitch or a pc update glitch. But I have renewed my subscription about 3 times and have been happy with it for the most part.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're really glad that you've renewed with us and are enjoying 365 Family! If you're continuing to have these issues with activation, please head to our help and learning page here for support: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Great way to have the newest updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea, you always have the newest updates. It might seem like alot to pay monthly, but if you use it alot, it's actually cheaper than buying a new version every two to three years. Plus you can save to a secure cloud and have your files where ever you need them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what we requested and expected, thanks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a waste of money. I should have purchase a single one that doesn't expire.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Updated product already in use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvements make working with this so much easier than others I’ve tried in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for what I need it to do. Put on several computers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and activate; got what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Perfect for what I need. Very happy I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, mainly cloud storage for my family, it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Project Director

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the staff and my Desktops computers

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product at a great price I will renew this item.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Locve the Extra Goodies (such as 1TB OneDrive)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Home (Up to 6 People) is a great value for the entire family (and beyond). The extra goodies alone are worth it (such as 1TB of free cloud storage with OneDrive for up to 6 people). This is a great office package.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are enjoying all the extra goodies with Office 365 Home. We love being able to share accounts and the 1TB of OneDrive cloud storage.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the features that enabled me to bring all my things together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Package of business/home tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I like the convenience of the programs being in one package. I have no problem with the upgrade from earlier editions and the installation is simple.I enjoy the ease of being able to use the programs to do the tasks that I need. You'll be happy using the program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SW Works Great fairly similar to Office 2010

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software seems similar to previous version 2010, but not sure about new pricing concept needed to renew annually, but good for multiple PCs. Preferred previous multi use model. Some apps seem and bit slow to run (Excel) and PDF interface with MS Word different. Not sure how to create common networked version of OUTLOOK to share email and calendars from different computers in house? Otherwise it networks great and provides easy access to other system files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for a family of 6. The features are astonishing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool just what I needed. Everything all in one spot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this program for my computers.... love it !!!

    I would recommend this to a friend