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Customer reviews

Rating 4.5 out of 5 stars with 11148 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 11,148 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Software Upgrade Needed - Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable, compatible with my older model laptop and can use on multiple devices (5 max).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-line Microsoft does take some getting used to!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is definitely something you have to get used to when you come from an office background. Having said that, Best Buy had it on a great sale; remains to be seen whether or not we'll buy it again next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price on the market if you have tech service with Best Buy. With the discount you purchase this at a discounted rate. I will only be purchasing Microsoft office from best buy. So worth it. Best Buy sends you a code and you just enter the code to renew.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    What every computer needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what every computer needs! This is a must have! Best options and can use on 5 computers! Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Highly recommended for work or home.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    cant live with out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works for all my devices and then some. must have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hope

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and can’t wait to buy more for future uses

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have theses choices on your computer or laptop! It's nice you can use it on 5 devices!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So easy to install.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to access and to install. Trusted company since the 90s.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy time installing Microsoft 365 Family.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchased surprised me. It gave us 1 TB each of cloud storage, Skype minutes, and Office for 5 computers. It was well worth the $$ spent on this purchase. I'd go this route again, as it is cheaper than purchasing it elsewhere. Besides, for the same exact product, why would you pay more?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really perfect for my office. Does absolutely everything you’d expect from Office!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 6 family members and it’s for 1 year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about the idea of a subscription rather than just buying the program but with thought I looked at the idea similar to many virus protection programs... Every year I get the next great version at minimal expense. That is a new concept in Microsoft Office who has a new version every couple of years. The cost of 2 yrs subscription is less than having to replace it completely when the next version (2015?) Is released.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TandP365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 HP laptops and Microsoft family 365 together . My thoughts were as long as we were both going to be using the 2 laptops for personal use, the family 365 would be very useful to us. I do a lot of work with spreadsheets and my wife does a lot of online purchasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 15 month subscription! Unfortunately I bought this if I buy together with a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Micrsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with having 4 kids in high school must have

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good way for office work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I had purchased Office 365 for one. Getting this version was a much better value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this BUNDLE IN ONE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bundle oppose to just purchasing one app at a time. Bestbuy never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy and perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation and another reliable office product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All I need in one program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is versatile and novice friendly. It is great with both home and office tasks.

    I would recommend this to a friend