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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 11,219 reviews
  • Rated 4 out of 5 stars

    Gamer and Creator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this laptop, but the battery only worked for two hours with all the power of the computer, working with adobe after effects, and YouTube, it only lasted two hours, the purchase price for me was excellent to be a computer with these characteristics that in addition the laptop is a excelente gamer and for creating, I like it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    O365 family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was without incident. Works fine, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I would buy it again if I had too.........

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and setup. Plus, very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to renew Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to renew Office 365. When to the Office setup web page entered the code and done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice working productive product is help me out to make my job more easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great sources all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best resource to have! So helpful and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for computer program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program to work with. It is used with the majority of progams we use daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just download and presto: Windows plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem downloading the program or sharing it with other computers in my home..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good deal for the family package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to use the Microsoft 365 family package software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the family package for everyone to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the newest Microsoft Office software we all know and love with even more options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price on the market if you have tech service with Best Buy. With the discount you purchase this at a discounted rate. I will only be purchasing Microsoft office from best buy. So worth it. Best Buy sends you a code and you just enter the code to renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS for Life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Family is the best! It just keeps getting better. Been using it all of my life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must product for college.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back to school and bought a computer. This product is must for class.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with the ease of installation. I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Software

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problem. Upgraded this year to 365 family

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Strongly recommended for business profesionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is usable on up to 5 devices. You maximize your subscription. Don't settle for less

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Windows review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install on all 4 of my laptop computers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TandP365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 HP laptops and Microsoft family 365 together . My thoughts were as long as we were both going to be using the 2 laptops for personal use, the family 365 would be very useful to us. I do a lot of work with spreadsheets and my wife does a lot of online purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically download every update without purchasing a new software package. No brainer!

    I would recommend this to a friend